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[00:00:01]

MEETING TO ORDER? NO, NO.

APRIL FOOLS JOKE THERE.

, UH, HILLARY, WILL YOU DO ROLL CALL? RICHARD NOVAK.

HERE.

ATON MILLER.

DAVID NEY.

HERE.

HERE.

NICK? BACK HERE.

ROBERT ELLIOTT.

HERE.

UM, .

ALRIGHT, GREAT.

SO, UH, WE HAVE THE, UH, SURVEY THAT WE WORKED ON.

UH, OH.

NO.

ACTUALLY WE NEED TO TALK ABOUT OUR MINUTES, RIGHT? YEAH.

SORRY.

SO DID YOU GUYS, UH, I DON'T THINK ANY OF US HAVE SEEN, HAVE WE SEEN THESE MINUTES? DID THEY, DID HILLARY EMAIL 'EM? SHE SENT 'EM.

YEAH.

MY APOLOGIES.

FRANK SAID NICE.

HE'S ON THERE TWICE MINUTES.

.

ALRIGHT, SO SECOND.

AND THEN WE CAN HAVE SOME DISCUSSION.

SECOND.

ALRIGHT.

UH, ANY DISCUSSION ABOUT THE MINUTES? NOPE.

HEARING NONE.

ALL IN FAVOR SIGNIFY TO SAYING AYE.

AYE.

AYE.

OPPOSED? ALRIGHT.

YOU GOT MINUTES ONTO THE EXISTING BUSINESS SURVEY, WHICH, UH, I THINK LIZ SENT TO US AND WE'RE GONNA MAYBE GO THROUGH IT ON THE, UH, WE'RE GONNA WALK THROUGH IT TOGETHER.

FINE.

ALRIGHT.

SO I'LL TURN YOUR ATTENTION TO THE LARGE SCREEN ON THE WALL HERE.

MM-HMM, .

ALL RIGHT.

UM, THESE ARE PRETTY SELF-EXPLANATORY.

WE DID ADD, AFTER OUR DISCUSSION AT THE LAST WORK SHIFT SESSION, WE ADDED THE, DO YOU OWN YOUR LOCATION? DO YOU OWN ANY VACANT COMMERCIAL PROPERTY? UM, HOW MANY PART-TIME AND FULL-TIME EMPLOYEES.

THIS SURVEY WILL BE PUBLICLY AVAILABLE, HOPEFULLY .

UM, AND THEN WE ADDED THAT.

WHAT, THREE FACTORS.

QUESTION.

DOES ANYBODY HAVE ANY QUESTIONS ON THIS? FIRST? I HAD A QUESTION ON SEVEN.

IS THERE, I STARTED FILLING THIS OUT 'CAUSE I FIGURED I'M GONNA BE ONE OF THE RECIPIENTS ANYWAY.

BUT IS THERE A LIMIT ON THAT FIELD? NOPE.

I GOT ALL FIVE SENTENCES.

YOU PUT IN THE, OKAY.

FACTOR THREE.

ALL RIGHT, GREAT.

I JUST WONDERED ABOUT THAT.

AND THEN EIGHT, I THINK I HAVE DEFINITELY A QUESTION ABOUT, ALL RIGHT.

NOW I JUST REALIZED THAT GIVEN THE FACT THAT THEY ARE REQUIRED, I WOULDN'T NEED TO FILL THEM OUT.

BE SOLD.

MM-HMM.

, UH, UM, SEC.

I THINK MY MOUSE JUST DIED.

LY.

YEAH.

BE THIS WAY.

OKAY.

SO HOW IS YOUR BUSINESS THRIVING? JUST YOU MAYBE NEEDED TO HIT RETURN, MAYBE? I DUNNO.

NO.

OKAY.

AREN'T I LUCKY ALL IT JUST THAT, THAT READS WEIRD TO ME.

I DON'T KNOW WHY.

OKAY.

I DON'T KNOW.

IT JUST, UH, I KNOW IT WAS SOMETHING THAT I THINK TOM HAD SAID, THRIVING OR WHATEVER.

IT JUST, TO ME, I DON'T KNOW WHY.

IT JUST SORT OF, HOW IS YOUR BUSINESS THRIVING IS KIND OF A THING.

I THINK WE DO NEED, IT'S NOT A DIRECT QUESTION.

THERE COULD BE MULTIPLE AVENUES FOR THE ANSWER.

OKAY.

I THOUGHT IT JUST NEEDED TO BE KIND OF NARROWED, THRIVING MIGHT NOT BE THE RIGHT WORD, BUT HOW, HOW IS YOUR BUSINESS QUESTION MARK.

AND THEN MAYBE DROP DOWN MENU.

THRIVING.

AVERAGE, BELOW AVERAGE.

OKAY.

I MEAN, UNLESS YOU GUYS THINK, YOU KNOW, MAKE WHATEVER, WHATEVER THE CHOICES ARE FOR THE PERSON, I THINK THAT WOULD HELP THEM.

RIGHT.

OR TO GIVE THEM MULTIPLE CHOICE.

LIKE, DOING WELL, NOT DOING WELL.

YEAH.

DOING EXCELLENT.

YEAH.

ABOUT TO GO OUT OF BUSINESS.

YEAH.

I MEAN, MAYBE SAY LIKE, DESCRIBE YOUR BUSINESS SUCCESS OR FAILURE.

MM-HMM.

OR SOMETHING LIKE THAT.

AND THAT WAY YOU'RE GETTING, SO HOW ABOUT DESCRIBE YOUR CURRENT BUSINESS SUCCESS OR FAILURE THAT YEAH.

YEAH.

CURRENT.

UM, TO KIND OF GET AN IDEA.

I MEAN, THAT'S WHAT I THOUGHT THE QUESTION WAS ASKING.

YOU KNOW, WE'RE TRYING TO ARRIVE AT MM-HMM.

.

AND, AND BY, YOU KNOW, BY SAYING THRIVING, YOU MIGHT JUST GET SOMEBODY WHO LIKE NOT THRIVING AT ALL.

YOU KNOW, TOMORROW'S MY LAST, YOU KNOW,

[00:05:01]

DAY IN EXISTENCE OR SOMETHING LIKE THAT.

SO DESCRIBE HOW YOUR CURRENT BUSINESS DESCRIBE YOUR CURRENT BUSINESS SUCCESS OR FAILURE.

OKAY.

DO YOU FIND THERE'S CYCLES TO YOUR BUSINESS OR SALES? GOOD QUESTION.

UM, WHAT ARE THE PEAK TIMES AND DATES FOR YOUR BUSINESS? SO CAN YOU SHOW THE CHOICES ON THAT CYCLE? UM, POSSIBLY YES.

NO.

IF YES.

MM-HMM.

IDENTIFY THE CYCLE.

OKAY.

GOOD.

PEAK TIMES AND DATES FOR YOUR BUSINESS.

NOT TERRIBLY DISSIMILAR TO QUESTION NINE, BUT MAYBE FOLKS COULD RESTATE IN A WAY THEY WOULDN'T HAVE IN THE PREVIOUS QUESTIONS.

I MEAN, THAT, THAT WAS ONE THAT I ALSO, I THINK ADDED TO THIS BECAUSE IT WAS, WAS JUST ONE OF THOSE THINGS WHERE I THINK ON MAIN STREET THERE'S CERTAIN AND YOURS ARE BASED ON, YOU KNOW, MOVIE SALES.

BUT ALSO IT JUST KIND OF ALSO DEPENDS ON IF PEOPLE ARE LOOKING FOR SOMETHING TO DO THAT DAY, YOU KNOW, OR WHATEVER.

I MEAN, IF ANYBODY ASKS ME, YOU KNOW, WHAT ARE MY PEAK DAYS AND TIMES FOR BUSINESS, I'M GONNA SAY, WELL, WE'RE PRINCIPALLY A WEEKEND BUSINESS.

AND, AND YOU KNOW, FOR, AGAIN, THE THEATER'S DIFFERENT THAN MOST BUSINESSES, BUT WE'RE HOLIDAYS AND, AND, AND, YOU KNOW, LIKE I, BUT I WAS HIRING, WHEN I'M HIRING EMPLOYEES, I'M LIKE, HEY, YOU WORK WHEN EVERYBODY ELSE IS CELEBRATING WITH THEIR FAMILIES.

SO IF YOU HAVE A PROBLEM WITH THAT, THEN WE SHOULDN'T WORK TOGETHER.

BUT, BUT I THINK, YOU KNOW, I WAS TRYING TO AWRY THAT.

ARE THERE SORT OF ANY ANOMALIES IN, IN, YOU KNOW, WHAT'S GOING ON? BECAUSE I THINK ALL OF US COULD SAY, OKAY, DURING THE FALL WE'RE BUSY, YOU KNOW, AND DURING, YOU KNOW, BUT OBVIOUSLY FRANK'S GOT A DIFFERENT BUSINESS.

HE'S BUSY ALL THE TIME BASED ON, YOU KNOW, WHAT'S GOING, YOU KNOW, BUILDING AND THINGS LIKE THAT.

SO I, I WAS JUST TRYING TO KIND OF NARROW IN ON SOME ANOMALIES AND THEN MAYBE WE COULD AS A BOARD, TRY TO FIGURE OUT HOW TO FILL THOSE GAPS.

IF, IF THERE'S A WAY TO FILL THOSE MEAN FRANK'S, YOU'RE GONNA SAY WEEKDAYS, RIGHT? AS FAR AS WHEN I'M BUSY? YEAH.

I MEAN, YEAH.

DURING THE WEEK WE'RE, WE'RE THE MOST BUSIEST ON THE DAY TO DAY.

BUT I MEAN, AS FAR AS THE YEAR IS CONCERNED, YOU KNOW, UM, I WOULD SAY THAT, YOU KNOW, WE SLOW DOWN IN THE WINTER JUST AS MUCH AS ANYBODY ELSE DOES.

OUTSIDE WORK DOES TAKE AWAY FROM YOUR, YOU KNOW, WEEK TO WEEK OPPORTUNITY.

MM-HMM.

WHEN IT'S FREEZING, NOBODY WANTS TO GO OUTSIDE AND DIG TRENCHES AND STUFF.

SO, UM, AND THEN IT RAMPS UP, YOU KNOW, COME MAY AND APRIL TAX SEASON STARTS TO COME BACK INTO PLAY.

YEAH.

FOR A CONSUMER, THAT'S WHEN THEY'RE READY TO SPEND.

SO LIKE THAT THIS IS MORE GEARED TOWARD RETAIL, THE SURVEY IS WHAT I'M SAYING.

WELL, AND I, THAT'S A QUESTION I HAD, UM, WAS, YOU KNOW, ARE THERE WAYS THAT WE CAN OPEN UP SOME OF THESE QUESTIONS TO NOT BE SO SILOED? YEAH.

I MEAN WE DID, WHEN WE WERE GOING OVER THE DRAFT, WE DID TALK ABOUT LIKE, WHO ARE YOUR CUSTOMERS? MM-HMM.

, YOU KNOW, SO, WHICH IS LATER ON IN THE SURVEY.

GOTCHA.

MM-HMM.

.

BUT YES.

I DIDN'T KNOW IF, YOU KNOW WHAT, HOW ABOUT THIS, LIZ, WHY DON'T, WHY DON'T WE GO ALL THE WAY THROUGH IT AND THEN COME BACK AND THEN COME BACK? OKAY.

MM-HMM, SURE.

PEAK TIMES AND DATES.

DOES THE SEASON OR SINGULAR EVENT IMPACT YOUR BUSINESS? POSITIVE OR NEGATIVE? SOMEBODY MIGHT SAY A FESTIVAL IS GREAT AND SOMEBODY MIGHT SAY, A FESTIVAL MAY SAY THEY HATE IT.

AWFUL.

UM, I TRY TO VARY THE QUESTION TYPES A LITTLE BIT.

SO ARE YOUR CUSTOMERS MORE LOCAL OR VISITORS? SO LOCAL SLASH RESIDENTS OR VISITORS TO USE THE SLIDER TO.

I LIKE THAT.

THAT'S GREAT.

A LITTLE ENGAGEMENT.

THAT, THAT IS ACTUALLY GREAT.

JUST A SMIDGE.

IS THERE A WAY TO PUT A LABEL ABOVE THAT BOX ON THE RIGHT THERE THAT SHOWS THE PERCENT WHEN YOU DO THE SLIDER? SO GRAB THE SLIDER AND MOVE IT AND THEN THE BOX ON THE RIGHT WILL POPULATE.

I CAN, I CAN'T.

OH YEAH.

I, MY MOUTH IS DEAD.

I, I CAN'T.

OH, OKAY.

ALRIGHT.

SO ANYWAY, I LITERALLY CANNOT, WHEN YOU MOVE THAT BOX BACK AND FORTH, THAT BOX ON THE RIGHT WILL POPULATE WITH A PERCENT.

YES.

IT'S JUST THAT I DIDN'T, I I WAS WONDERING IF, IF YOU CAN PUT PERCENTAGE OR, OR THE PERCENT SIGN OVER THAT BOX SO PEOPLE KNEW WHAT THAT GOT IT.

OKAY.

I MEAN, I KNEW WHAT IT WAS.

YEAH.

BUT I DON'T KNOW THAT OTHER PEOPLE MIGHT BE LIKE, WELL I HAVE MORE THAN 40 LOCAL.

SURE.

YOU KNOW, PEOPLE COMING IN OR WHATEVER.

SO IF I COULD HIDE THE BOX, THAT WOULD BE FINE.

WE REALLY JUST WANT, WHICH WAY? WELL, I, NO, I THINK THE BOX IS HELPFUL 'CAUSE IT, YOU KNOW, IT IT, I THINK IT'S JUST BATTERIES.

THAT IS MY BELIEF.

YES.

IT WAS WORKING AND THEN IT WASN'T BATTERIES RIGHT NEXT TO YOU HERE OR BATTERY.

THERE'S, THERE'S ONE RIGHT NEXT TO IT THAT MIGHT HAVE A BATTERY IN IT.

THE IT GUY'S HERE.

HERE.

I DON'T THINK THIS THE SAME BATTERY .

IT LOOKS LIKE A TRIPLE A.

[00:10:01]

OF COURSE.

IT'S ALSO CORRODED.

WE GOTTA BE READY FOR TONIGHT.

COUNCILS.

ALRIGHT, SO GOOD NOTES ON THAT.

UH, WHERE DO YOU GET YOUR REFERRAL CUSTOMERS FROM? SHARE ANY SOURCES, CHAMBER OF COMMERCE, GUIDEBOOKS, PAST, I KIND OF EXPANDED ON THAT A LITTLE BIT.

OKAY.

UH, CHAMBER OF COMMERCE, GUIDEBOOKS, PAST CLIENTS, TRAVEL GUIDES, VISITOR CENTER, ET CETERA.

THAT WAY THEY CAN SHARE THAT INFORMATION, BUT WE WON'T MAKE IT A REQUIRED QUESTION.

'CAUSE YOU MAY NOT KNOW WHERE YOUR BUSINESS WE ADD OTHER BUSINESSES.

OKAY.

YEAH, BECAUSE, UH, YOU KNOW, BECAUSE THE BULK OF MINE COME FROM WINERIES AND ALL THE B AND BS AND STUFF LIKE THAT.

OKAY.

SO LIKE, WE'RE IN, WE'RE IN, YOU KNOW, PEOPLE WILL PUT US IN THEIR LIKE GUEST BOOK I GUESS, OR WHATEVER.

DO YOU RELY ON THE INTERNET TO EXERCISE YOUR BUSINESS MODEL? THIS WAS A QUESTION THAT CAME FROM THE GROUP.

UM, AND THAT'S A YES OR NO.

MM-HMM.

IF YOU'RE A FOOD SERVICE BUSINESS.

THERE WERE TWO QUESTIONS THAT WERE FOOD SERVICE SPECIFIC.

SO I WANTED TO INCLUDE THAT IN THE QUESTION ITSELF.

YOUR A FOOD SERVICE BUSINESS.

DO YOU RELY ON A THIRD PARTY OR DELIVERY SERVICE TO FACILITATE YOUR BUSINESS MODEL? THAT ACTUALLY ALSO ENCOMPASSES GROCERY BUSINESSES AS WELL.

OKAY.

UM, WHETHER IT NEEDS TO BE IDENTIFIED.

I'M JUST SAYING IT.

UH, MAGIC BRO.

MAGIC.

OKAY.

UM, SO DO WE WANNA CHANGE 15? NO, I'M JUST SAYING, YOU KNOW, I MEAN, COULD THEY CONSIDER THEMSELVES FOOD SERVICE DAYS? YOU THINK LIKE A GROCERY BUSINESS? MM-HMM.

DEPENDS ON WHAT YOU, YEAH.

YOU JUST PUT IT LIKE AT IT, IT DOESN'T, IT'S NOT A GAME CHANGER.

OKAY.

I'M JUST MAKING THE POINT.

I'M SORRY, .

THAT'S OKAY.

THAT'S A GOOD NOTE.

RON.

IS THERE MAYBE A PLACE WHERE WE COULD ADD A OPEN-ENDED QUESTION? LIKE DO YOU USE A DELIVERY AGAIN? OKAY.

YEAH.

THERE ON THE NEXT ONE.

DOES DELIVERY CREATE OR BOLSTER A REVENUE STREAM FOR YOUR BUSINESS? PLEASE SHARE A ROUGH PERCENTAGE OF YOUR OVERALL BUSINESS THAT STEMS FROM DELIVERY.

UH, ANY QUESTIONS ABOUT THAT SECTION? THOSE KIND OF MARKET CLIENT RESEARCH? MM-HMM.

.

OKAY.

OPPORTUNITIES.

ARE THERE ANY BUREAUCRATIC CHALLENGES OR OBSTACLES YOU FACE HAVING YOUR BUSINESS LOCATED IN FRONT? ROYAL? WHAT A LOADED QUESTION.

UM, YES OR NO.

AND THEN SHARE ANY FEEDBACK.

WHAT OPPORTUNITIES FOR GROWTH ARE AVAILABLE HERE? DO YOU THINK YOUR BUSINESS COULD GROW IF A STIMULANT CAME FROM AN EXTERNAL FORCE SUCH AS A GRANT OR OTHER MEANS? WASN'T SURE WHAT OTHER EXTERNAL FORCES WE WERE TALKING ABOUT.

SO WHY WINGED IT? UH, IF YOU HAD A MAGIC LAMP LIST YOUR THREE WISHES TO HELP YOUR BUSINESS SUCCEED, I CAN'T WAIT TO SEE WHAT WE SEE ON THAT LIKE THAT.

UM, LEGISLATE THEATER ATTENDANCE, .

UM, ARE THERE ANY DETERRENTS OR REGRETS YOU HAVE ABOUT THE WAY YOU WENT ABOUT OPENING YOUR BUSINESS? AND THEN PLEASE SHARE WITH US THREE TIPS YOU WOULD SHARE WITH ANOTHER LOCAL BUSINESS TO HELP THEM SUCCEED.

ANY STATIC ON ANY OF THOSE? OKAY.

THAT'S GREAT.

MM-HMM? .

ARE YOU FULLY STAFFED? THAT FEELS LIKE A, LIKE A QUESTION SHOULD HAVE LIKE STARS BEHIND IT OR SOMETHING.

YEAH.

YEAH.

UH, DO YOU HAVE THE RESOURCES TO DEVELOP THOSE EMPLOYEES? THAT WAS A FRANK QUESTION.

THAT WAS A DARN GOOD ONE.

UM, ANY SPECIFIC RESOURCES YOU WISH OR YOU USE OR WISH YOU HAD? THAT DOESN'T MAKE SENSE TO ME.

SO WE'LL REWORD THAT.

UM, WHERE ARE YOU RECRUITING YOUR EMPLOYEES FROM? WHAT OPTIONS DO YOU WISH EXISTED TO FIND QUALIFIED STAFF? WORKFORCE IS A HOT ONE FOR US.

ARE THERE ANY, ANY WORKFORCE SPECIFIC QUESTIONS THAT YOU FEEL LIKE WE MISSED OR NEED TO RESTATE? OKAY.

LOCAL INFRASTRUCTURE.

WHAT IMPROVEMENTS DO YOU NEED TO THE LOCAL INFRASTRUCTURE TO OPERATE YOUR BUSINESS MORE EFFICIENTLY? UTILITIES, OTHER BUSINESSES, ET CETERA.

YOU HAVE NO IDEA WHAT ET CETERA WOULD MEAN.

JUST FOR FAIRNESS, I GUESS.

BUT THAT, THAT WOULD PERTAIN TO, IS THE INTERNET FAST ENOUGH? IS DOES THE ELECTRICITY STAY ON? HOW ARE THE SEWERS, HOW IS THE IT'S RIGHT.

SO THAT FEELS LIKE A UTILITY QUESTION, RIGHT? YEAH.

I'M TRYING TO THINK WHAT, HOW ANY SORT OF BUSINESS WOULD TRY TO TRY TO ANSWER THAT WITHOUT GETTING INTO THE NITTY GRITTY OF LARGE UTILITY PROJECTS THAT THE TOWN WOULD NEED TO DO.

WHICH LOCATED OUR ANSWERS WE'RE

[00:15:01]

OKAY WITH.

YEAH.

I MEAN, IF THEY DON'T HAVE SOMETHING TOP OF MIND, THIS IS NOT THE SURVEY FOR THEM ANYWAY.

FOR THAT QUESTION.

OH, FOR THAT QUESTION.

SURE.

YOU KNOW WHAT I MEAN? LIKE, LIKE MAYBE WE HAVE TO GET THROUGH THIS.

MAYBE WE COULD DIVE DEEPER WITH SOME OF THE FOLKS.

ANY FEEDBACK I GUESS ON THIS WOULD BE HELPFUL, RIGHT? I GUESS LEAVING IT IN THERE AND WHO KNOWS WHAT KIND OF, I DON'T THINK HEARD.

YEAH.

YOU MIGHT GET SOME INTERESTING ANSWERS OUT OF, IT'S SOMETHING I WOULDN'T EXPECT.

SOME OF THEM MIGHT SCARE ME.

I DON'T KNOW YET.

YEAH.

UH, DO YOU CURRENTLY HAVE ANY ISSUES WITH ACCESSIBILITY TO YOUR BUSINESS? LOCATION EXAMPLE, LACK OF SIDEWALKS NEED FOR BIKE RACKS, PUBLIC TRANSPORTATION.

I DIDN'T USE THE P WORD PARKING BECAUSE I THINK THEY'RE GONNA USE IT FOR ME, BUT I DIDN'T WANNA PLANT THAT SEED.

UM, AND THEN I THOUGHT THIS WAS AN AWESOME QUESTION THAT CAME OUT OF THE WORK SESSION.

WOULD FLEXIBLE WORKSPACE SERVE YOUR BUSINESS? AND DO YOU HAVE A NEED FOR WAREHOUSING OR STORAGE SPACE? I GUESS I SHOULD ADD A MAYBE ON THAT ONE, SHOULDN'T I? YEAH.

OKAY.

ANY QUESTIONS ABOUT INFRASTRUCTURE OR THINGS WE MIGHT HAVE MISSED? TOM? WE'RE JUST GOING THROUGH THE SURVEY.

GOTCHA.

AND AFTER, HEY, DID YOU PICK UP ON THAT? WE'LL GO BACK TO THE TOP.

WE'RE GONNA GO THROUGH ONE MORE TIME.

YEAH.

JUST AFTER WE'VE SEEN THE WHOLE THING.

COMMUNITY IMPACT.

DO YOU HAVE ANY COMMUNITY ENGAGEMENT? THIS FELT LIKE REALLY ODDLY WORDED.

I WANNA COME BACK TO THIS ONE.

UM, SPONSOR YOUTH LEAGUES, VOLUNTEER EVENTS, ET CETERA.

IF YES, WE WANNA KNOW WHAT THEY ARE.

I'M JUST NOSY.

UM, HOW MUCH OF YOUR FREE TIME DO YOU SPEND IN FRONT ROYAL? I WAS REALLY VIBING THE SLIDERS.

CAN YOU TELL? MM-HMM.

.

WHAT'S UP? I, YOU CAN YOU USE THAT SLIDER? I WANT TO SEE WHAT HAPPENS.

YEAH.

THERE YOU GO.

I WISH IT FILLED WITH LIKE A COLOR OR SOMETHING, BUT IT DOESN'T.

THAT WOULD BE REALLY SNAZZY.

HOW ABOUT A NUMBERING ONE THROUGH 10? SO THEY YOU WANNA DO ONE THROUGH 10 BELOW? I I'M JUST ASKING.

BUT BELOW A FIVE, WE, WE LIKE THE SLIDER .

NO, WE ALREADY HAVE LIKE A TEMPERATURE GAUGE.

UHHUH .

A NUMERICAL VALUE FOR THEM.

NU IT DOESN'T MATTER THAT IT GIVES YOU ONE ON THE RIGHT THERE.

IT'S PROBABLY OVER HERE.

OH, IT'S OVER THERE.

OKAY.

I DIDN'T LOOK FAR ENOUGH.

IT'S JUST NOT AS SHINY AS LIKE FILLING WITH A COLOR WOULD BE.

YEAH, IT DOESN'T DO THAT.

'CAUSE I TRIED.

IT LOOKS GOOD.

ALL RIGHT.

SO HOW MUCH OF YOUR FREE TIME DO YOU SPEND IN FRONT ROYAL? I KIND OF BROKE OUT THESE QUESTIONS.

THIS WAS ALL KIND OF WRAPPED UP INTO ONE, LIKE TWO PART QUESTION AND UH, I BROKE 'EM OUT A LITTLE BIT.

UM, HOW MUCH OF YOUR SHOPPING DO YOU DO IN FRONT ROYAL? HOW MUCH OF YOUR DINING DO YOU DO IN FRONT ROYAL DINING OUT? EXCUSE ME, DINING OUT.

DO YOU DO IN FRONT ROYAL? THAT FELT LIKE A RELEVANT QUESTION FOR US.

UM, AND THEN WHAT ARE YOUR FAVORITE LEISURE ACTIVITIES? AND I STRUGGLED ON THE EXAMPLES.

UM, BUT HIKING AND TRYING NEW FOOD WAS ALL I COULD.

I CAN'T BELIEVE YOU DON'T HAVE THEATER AND BOWLING IN THERE.

I'M SO SORRY.

WOW.

HOW DO YOU, HOW ARE YOU GONNA SERVE YOURSELF? RIGHT? BOWLING ALLEY.

HOW YOU FEEL ABOUT BOWLING ALLEY? DO YOU COACH YOUTH SPORTS? DO YOU ENGAGE IN A BOWLING LEAGUE? YEAH.

UM, I'M JUST KIDDING.

I KNOW.

ANY OTHER THOUGHTS? LET ME ASK YOU GUYS THIS, IS THIS A GOOD PLACE? DO WE CARE? UM, WOULD YOUR, WOULD YOU ENCOURAGE YOUR CHILDREN TO USE THE YOUTH CENTER? DO YOU USE OUR LIBRARY? UM, I MEAN THIS IS BUSINESS COMMUNITY THOUGH, NOT JUST RESIDENTIAL.

SO PROBABLY NOT.

NEVERMIND.

I WAS JUST TRYING TO FIGURE OUT IF THERE WAS ANOTHER WAY TO GAUGE IF THEY'RE UTILIZING OUR, OUR LOCAL FACILITIES.

YOU THINKING BIGGER COMMUNITY SURVEY? KINDA, YEAH.

BUT NOT OPPOSED TO THAT BY ANY MEANS.

NOW I HAVE EVEN MORE QUESTIONS.

THIS MIGHT BE THOUGH A GOOD, I, I DON'T KNOW.

I I, I LIKE THE ADDITION, TOM.

'CAUSE IT, IT, WE'RE REACHING OUT.

I MEAN, AND I HATE TO KIND OF CLASSIFY IT, BUT I MEAN, YOU KNOW, THESE ARE KIND OF THE STAKEHOLDERS.

YOU KNOW, A BUSINESS OWNER IS SOMEBODY WHO'S OBVIOUSLY TAKEN THE MONETARY CHANCE AND, AND, AND THE INVESTMENT OF THEIR TIME.

AND SO YES, WE DO WANT THE ANSWERS FROM BOTH COMMUNITIES OVERALL.

BUT, YOU KNOW, I THINK THAT REACHING OUT, WE'RE STARTING WITH BUSINESS COMMUNITY.

I THINK EVENTUALLY WE'RE GONNA EVOLVE OR TAKE THIS INTO THE, INTO THE MORE PUBLIC, YOU KNOW, DOMAIN.

BUT I THINK THAT SINCE WE'RE DOING IT FIRST WITH THEM, WHY SHOULDN'T THEY? YOU KNOW? AND THEN THAT WAY WHEN, YOU KNOW, IF YOU GOT THE SURVEY TWICE, YOU'D BE LIKE, I ALREADY AN, YOU KNOW, I DID THIS ONE.

I CAN SKIP THE ONE.

YOU KNOW, YOU SEE WHAT I MEAN? YOU DON'T HAVE TO LOOK FOR THAT QUESTION 'CAUSE YOU'RE GONNA BLOW IT OFF.

IF I SEND YOU TWO SURVEYS, YOU MIGHT DO THE FIRST ONE AND NOT DO THE SECOND ONE JUST SAYING.

AND SO IF WE ADD MORE QUESTIONS ONTO THE END OF THE OTHER ONE, THOSE

[00:20:01]

MIGHT GET MISSED IN THE SECOND, YOU KNOW, IN THE SECOND GO ROUND BY PEOPLE WHO FELT LIKE THEY'VE ALREADY ANSWERED THE SURVEY.

DOES THAT MAKE SENSE? IT DOES.

I, I'M A LITTLE WORRIED AND I WAS GONNA COME TO THIS AT THE END.

I'M A LITTLE WORRIED WE'RE GETTING A LITTLE LONG TOO DETAILED.

40 QUESTIONS RIGHT NOW.

RIGHT.

SIGNIFICANT 20 MINUTES.

THE SURVEYMONKEY SUGGESTED WITH THEIR ALGORITHM, HOWEVER THEY DO THAT, UM, THAT IT WOULD TAKE APPROXIMATELY 20 MINUTES TO COMPLETE.

UM, I I WORRY WE'RE AT THE OUTER EDGE OF PEOPLE'S ATTENTION SPAN.

THAT'S A GOOD SUGGESTION, YOUR HONOR.

UM, JUST A THOUGHT.

BUT I DO LOVE THE IDEA OF A BROADER COMMUNITY SURVEY AT SOME POINT.

MM-HMM.

.

UM, SO, SO WOULD WE JUST TAKE AWAY NUMBER 35 AND JUST SAY, HEY, THAT'S NOT REALLY ANYTHING THAT WE, I MEAN, SO I THINK 35, CORRECT ME IF I'M WRONG, BUT I THINK 35 CAME OUT OF THE ME THE DESIRE TO HAVE INFORMATION ABOUT, UM, I SHOOT.

WHAT'S THE CORRECT TERM FOR THAT? UH, LIKE ACTIVITY PATHWAYS.

LIKE WHAT ARE PEOPLE DOING? WHAT, UM, HOW ARE PEOPLE ENGAGING IN THE COMMUNITY? WHETHER THEY LIVE AND WORK HERE OR THEIR VISITORS? UM, YEAH.

'CAUSE IF SOMEONE'S HAVING A WINCHESTER FOR SOMETHING, WHY, WHY ARE YOU, WHY ARE YOU GOING? I THINK BASED ON, ON OUR DRAFT THIS, THEY WAS MORE LIKE, WHERE DO YOU WANNA SPEND YOUR PERSONAL FREE TIME AND, AND INCOME.

OKAY.

AND DOES IT EXIST IN FRONT ROW? I THINK TO ME THAT'S, THAT SOUNDS LIKE WHERE THAT WOULD BE IS WE WERE TRYING TO SEE WHERE, WHERE THEY WERE AT WITH WHAT THEY DO.

OKAY.

BUT IF WE WERE TRYING TO KNOCK A QUESTION, IF WE WERE TRYING TO KNOCK QUESTIONS DOWN TO, I'M NOT TO BRING THE, I DON'T KNOW THAT, I DON'T KNOW THAT WE NECESSARILY NEED TO REMOVE ANY AT THIS POINT.

I'M JUST WORRIED ABOUT ADDING TOO MANY MORE IS MY, THAT'S 32 AND 35 COULD GO TOGETHER.

IT COULD, YEAH.

RIGHT.

I I I HAVE JUST ONE EDIT IS, WHAT ARE YOUR FAVORITE LEISURE ACTIVITIES TO DO? IN FRONT ROW? IN FRONT ROW.

RIGHT.

OKAY.

BECAUSE IF I SAID RACE CAR DRIVING MM-HMM.

, I'M GOING SOMEWHERE ELSE OTHER THAN HERE, BUT UNLESS MAIN STREET? WELL, I, UNLESS MAIN STREET, SO I'M NOT, I'M NOT SURE YOU'RE RIGHT ABOUT THAT, NICK.

UNLESS WE DO A GRAND PRIX ANNUAL HERE.

WELL, NO, NO, NO, NO.

I, NO, NO.

WHAT I'M SAYING IS, IS I'M NOT SURE.

I MEAN, I DON'T KNOW.

MAYBE WE WANT TO KNOW WHAT THEY'RE DOING SOMEWHERE ELSE.

WHAT ARE THEY, WHAT ARE LEAVING? ARE THEY LEAVING FOR NO, BECAUSE I, I, I THINK THAT'S DOING, I THINK THAT IS IMPORTANT TO KNOW.

WELL, BECAUSE AGAIN, UNLESS WE'RE TO DO THIS ACTIVITY, IF WE'RE LOOKING AT DRAWING IN BUSINESS MM-HMM.

AND, AND THERE'S A SPACE FOR IT AND THERE'S A DESIRE FOR IT, WHY SHOULDN'T WE KNOW? I MEAN, PART PART OF THE SURVEY IS SORT OF A GAP ANALYSIS, RIGHT? MM-HMM.

.

YEAH.

THAT WE KNOW WHAT'S AVAILABLE HERE.

DOES THAT FALL UNDER, IF YOU ARE GOING SOMEWHERE ELSE? I MEAN, IF YOU JUST LEAVE IT OPEN, THEN THEY CAN SAY WHAT IT IS.

IT'S MAYBE SAY AND WHERE.

YEAH.

AND WHERE, SO DOES THAT FALL UNDER THE NEXT SEGMENT? MM-HMM.

, WHICH I TRIED TO BE POLITE IN NUMBER 36.

BUT WHILE BEING REASONABLE IN YOUR THINKING, WHAT BUSINESSES SHOULD WE HAVE IN FRONT ROYAL? AND WE CAN REWORD THAT ANY WAY YOU WANT.

BUT SOMETIMES THIS IS TO THE POINT, I THINK GROUNDING OUR IDEAS IS NOT APPROPRIATE.

MM-HMM.

.

UM, WE'RE PROBABLY NOT GONNA GET AN IKEA.

UM, ARE THERE GAPS IN ONE, IN WHAT FRONT ROYAL OFFERS AS FAR AS OTHER BUSINESSES? UM, PLEASE PROVIDE SOME IDEAS YOU BELIEVE COULD SPUR GROWTH IN THE TOWN AND ITS BUSINESS COMMUNITY.

SHARE ANY IDEAS THAT YOU THINK COULD HELP GROW OUR LOCAL ECONOMY.

I RECOGNIZE THAT THESE ARE VERY SIMILAR QUESTIONS, BUT THEY'RE WORDED A LITTLE DIFFERENTLY TO TRY TO GRAB A DIFFERENT ANSWER IF ONE DIDN'T NECESSARILY SPEAK TO THE OTHER PERSON.

THAT WAS AN INTENTIONAL CHOICE THAT I'M WILLING TO WALK BACK IF WE FEEL PASSIONATE ABOUT IT.

UM, AND THEN PLEASE SHARE ANY FINAL THOUGHTS YOU'D LIKE TO, FOR OUR BUSINESS DEVELOPMENT BOARD OF THE FRONT ROW.

E DA TO KNOW, AND THANK YOU FOR YOUR PARTICIPATION.

SO IS THIS QUESTION WHAT YOU'RE LOOKING FOR IN THAT SEGMENT? DOES THIS, WHAT BUSINESSES SHOULD WE HAVE? ARE THERE GAPS? IS IS IT TOO REDUNDANT? IS MY FIRST QUESTION.

36 AND 37.

FIVE AND 37 DEFINITELY ARE SIMILAR, BUT I THINK THEY'RE BOTH, IT DEPENDS ON HOW SOMEONE, IF SOMEONE JUST SAYS YES, THERE'S GAPS, THEN YOU'VE LOST THE INFORMATION YOU'RE GOING TO GET IN 35.

OKAY.

SO YOU COULD COMBINE IT INTO A DROPDOWN AND SAY YES OR NO ON 37 AND THEN A BOX.

MM-HMM.

OKAY.

TOM TO FILL IN.

BUT I DON'T KNOW, 36 TO THREE SEVEN TO ME ARE ONE AND THE SAME.

UM, IF THERE'S A CERTAIN BUSINESS I WANT, I'M GONNA ANSWER THE SAME AND YEAH.

IN BOTH BOXES.

OKAY.

I WOULD SAY I AGREE WITH,

[00:25:01]

YEAH, I DO LIKE THE NICK'S POINT THOUGH ABOUT MAKING SURE THAT WE KNOW WHAT THEY LIKE TO DO HERE.

MM-HMM.

.

AND NOT JUST IN THE THOUGHT.

'CAUSE I MEAN, THERE'S A, THERE'S BACK TO THE COMMUNITY, BACK TO THE FUTURE.

THOSE WERE TWO DIFFERENT, YOU KNOW, SEGMENTS OF WHAT WE WERE TALKING ABOUT.

AND YOU KNOW, WE WANT TO KNOW WHAT THEY'RE DO, WHAT THEY LIKE TO DO HERE.

IF IT'S GOING TO RICK'S THEATER, IF IT'S GOING TO THE RIVER AND HITTING THE TUBE, YOU KNOW.

UM, OKAY.

I THINK IT SHOULD BE HERE WITH THE REFERENCE OF FRONT ROYAL.

SO MAYBE IT'S TWO SEPARATE QUESTIONS.

MAYBE IT'S WHAT ARE THE LEISURE ACTIVITIES YOU DO HERE IN FRONT ROYAL AND ARE THERE OTHER LEISURE ACTIVITIES YOU LEAVE FOR? MM-HMM.

.

THAT'S QUESTION.

THAT'S A QUESTION NOT STATEMENT.

YEAH.

WELL, YEAH.

'CAUSE I MEAN, HOW WE WROTE IT HERE IS EXACTLY WHAT WE WERE TRYING TO SAY IS LIKE, YOU KNOW, IS IT HERE? DO YOU LEAVE HERE FOR IT? YOU KNOW? WELL, LIZZIE, COULD YOU SCROLL UP JUST A BIT? BECAUSE I THINK THE SLIDER KIND OF ADDRESSES IT.

OR IS THAT NOT, UH, THE FREE TIME SLIDER OR NOT ENOUGH ISH? I DON'T THINK IT'S SPECIFIC ENOUGH.

OKAY.

I MEAN, IF I HAD FREE TIME AND I WAS SITTING AT HOME, I IN FRONT ROW MM-HMM.

YOU SAYING I LIVE IN THEN BREAK 35 INTO TWO PARTS OR TWO .

SORRY, THEY, ON YOUR, BUT AT HOME, HOW ABOUT HOW MUCH OF YOUR FREE TIME ACTIVITIES DO YOU SPEND IN FRONT WORLD? DOES THAT HELP? LITTLE BIT.

THAT GIVES IT A LITTLE BIT MORE OF A YEAH.

A DIRECTION.

DO WE ASK IF THE BUSINESS OWNER LIVES IN TOWN OR WHERE THEY LIVE, OR, OR IS THAT IMPORTANT? OH, I THINK THAT'S INTERESTING.

I, YOU KNOW, I MEAN, WHAT'S THE REAL SIGNIFICANCE TO IT THOUGH? ARE THEY AN ABSENTEE BUSINESS OWNER? WELL, I THINK, I THINK THAT, SO THE, IT IS NOT AS, IT IS NOT SIGNIFICANT AS MUCH IF IT'S JUST WARREN COUNTY, BUT IT COULD BE REALLY SIGNIFICANT IF IT'S OUTSIDE OF JUAN COUNTY.

I DON'T KNOW.

WHAT DO YOU, WHAT DO YOU NO, IF THEY'RE AN OUTSIDE BUSINESS OWNER DOES NOT LIVE IN THE TOWN LIMITS, THEY DON'T HAVE A SAY INCLUDED.

WELL, THAT'S TRUE.

I, AMANDA, I KNOW THAT SOME BUSINESS OWNERS HAVE AN ISSUE WITH THAT.

YES.

THEY'RE VERY INVESTED IN THE COMMUNITY AND THEY WOULD LIKE TO HAVE A SAY.

UM, AND THEY ARE NOT ALLOWED TO DO THAT.

UM, BECAUSE AT AT THE BALLOT BOX, AT THE BALLOT BOX, THEY'RE ALLOWED TO HAVE YEAH, YEAH.

OF COURSE THEY CAN COME TO PUBLIC MEETINGS.

OF COURSE, OF COURSE.

AND IT'S THE SAME WAY IN THE COUNTY.

THERE ARE PEOPLE WHO OWN BUSINESSES OUTSIDE OF FRONT ROYAL IN THE COUNTY THAT THEY DON'T LIVE IN THE COUNTY.

YEAH.

I MEAN, IT'S NOT AN UNUSUAL RULE.

IT'S NOT UNUSUAL REQUIRE RESIDENTS TO PARTICIPATE.

BUT I THOUGHT, WELL, I DON'T KNOW.

I MEAN, I THOUGHT THE WAY THE TOWN DOES SOME OF THE BOARDS, YOU KNOW, LIKE THIS ONE IN PARTICULAR, IF YOU HAD A BUSINESS IN THE TOWN, BUT YOU DIDN'T RESIDE IN THE TOWN, YOU STILL COULD BE A MEMBER OF THIS BOARD.

AND I THINK THE ARCHITECTURAL BOARD, I THINK ARE THE TWO THAT ALLOW THAT.

I COULD BE MISTAKEN.

I'M JUST THE ONE YOU'RE ON THE OTHER ONE, THE BUILDING L-P-B-C-A, THE, I THINK THE CODE AND THE CODE ONE AND, AND THIS BOARD ARE THE TWO THAT ALLOW FOR BUSINESS OWNERS, BUSINESS OWNERS WITHIN THE COMMUNITY TO TAKE PART EVEN THOUGH THEY DON'T RESIDE IN THE COMMUNITY.

YOU KNOW, THEY DON'T, I THINK THAT'S RELATIVELY NEW RULE AS WELL.

NO, BUT I I THINK IT'S A, I THINK IT'S A GOOD ONE THOUGH.

I NO, NO, NO, IT IS, IT IS.

UM, I WOULDN'T BE SITTING HERE WITHOUT IT.

CAN I ASK A FOLLOW UP QUESTION? EXACTLY.

WHETHER I'M, WHY DO I KNOW AND I NO, I THINK THAT'S THE THING AGAIN, YOU KNOW, HAVING, HAVING PEOPLE THAT I DON'T KNOW.

I MEAN, I, I JUST, I I GO BACK TO THE REPRESENTATION THAT IF A BUSINESS OWNER'S IN THIS COMMUNITY AND THEY'RE NOT A RESIDENT, AND THEY REALLY DON'T HAVE TOO MUCH VOICE BESIDES WHAT WE GIVE 'EM HERE AT THE FREEDOM BOARD.

SO I, I I'M JUST CURIOUS.

I KNOW THAT THERE ARE A FEW BUSINESS OWNERS THAT DO NOT LIVE IN THE COMMUNITY, BUT I DON'T KNOW IF IT'S A, WHAT THAT PERCENTAGE IS.

AND I DON'T KNOW IF IT REALLY MAKES AT THE END OF THE DAY, EXCEPT FOR REPRESENTATION IN, IN THAT, WELL, IN ALL HONESTY, IT'S A FIVE SECOND QUESTION.

IT'S A YES OR NO.

SURE.

AND THEN MOVE ON.

AND WHETHER WE USE THE INFORMATION OR NOT, UM, IT, YOU KNOW, WE, WE MAY DECIDE DOWN THE ROAD OUT OF THE 70 RESPONDENTS.

MM-HMM.

.

YES MA'AM.

WHY ARE YOU HOLDING YOUR HAND? BECAUSE I HAVE A QUESTION.

OKAY.

SO WHAT IS THE QUESTION? DO YOU WANT THEM, DO YOU, DO YOU LIVE IN FRONT ROYAL OR WARREN COUNTY? DO YOU LIVE IN FRONT ROYAL? DO YOU LIVE IN THE CHANO VALLEY? DO YOU

[00:30:01]

WHAT? WHAT'S THE QUESTION? DO YOU LIVE AND DO BUSINESS IN NO, WE KNOW THEY DO BUSINESS.

HOW ABOUT, HOW ABOUT WHERE DO YOU LIVE IN A DROPDOWN MENU WITH CHOICES? FRONT, ROYAL WARREN COUNTY, OUTSIDE OF THE COUNTY SEEMS A LITTLE, THAT FRONT ROYAL WARREN COUNTY.

OF COURSE YOU S WARREN COUNTY.

YES.

I RECOGNIZE THAT.

IF I LIVE IN , HOW RELEVANT DO YOU LIVE? HOW RELEVANT IS THE ANSWER THOUGH? I'M A LITTLE LOST ON THAT ONE.

LIKE, I, I THINK, I THINK THE RELEVANCE IS WHETHER THEY'RE HERE OR NOT, BUT, BUT KNOWING WHERE THEY LIVE, DOES THAT, IS THAT RELEVANT IN ANY WAY? WELL, THE SURVEY TABULATE THE DROPDOWNS.

I MEAN, SO THAT, THAT'S, I THINK SHE IS OR .

YEAH, IT WILL.

IT WILL, IT DOES.

OKAY.

SO I MEAN THAT TO ME, IT MAKES IT EASIER TO INTERPRET THE SURVEY.

SURE.

YEAH.

DROPDOWNS, BUT, MM-HMM.

.

BUT I, I'M INTERESTED IN THE QUESTION, BUT DON'T REALLY, YEAH.

OKAY.

SO IS THE QUESTION, DO YOU LIVE IN FRONT ROYAL SLASH WARREN COUNTY? AND IT'S OKAY IF YOU DON'T, WE WON'T BE UPSET, BUT IT'S JUST A YES OR NO.

SURE.

RIGHT.

COULD YOU DO WITHIN TOWN LIMITS, FRONT ROYAL, WARREN COUNTY, OR OUTSIDE OF THE, SO WITHIN TOWN LIMITS, WARREN COUNTY OR OTHER, OR OTHER? SURE.

BECAUSE THEN YOU COULD REALLY SEE WHERE THAT LINE IS, RIGHT? YEAH.

I MEAN, LIKE FOR YEAH.

AIR, I MEAN, IF AIRBNB IS A BUSINESS, RIGHT? YOU HAVE A LOT OF PEOPLE THAT OWN PROPERTY THAT ARE, YOU KNOW, ELSEWHERE, UM, THAT THEY HA THEY OWN AN APARTMENT BUILDING HERE OR SOMETHING THAT THEY'RE AIRBNB OUT.

SO JUST WHETHER OR NOT THAT QUALITY, I MEAN, IF WE HAVE THEM AS A, AS A ACTUAL BUSINESS TOWN LIMITS WARREN COUNTY OUTSIDE OF THE COMMUNITY.

MM-HMM.

I LOVE THE OTHER, JUST KEPT IT.

OKAY.

NOTHING TOO DESCRIPTIVE.

OKAY.

WE HAVE A COUNTY RESIDENT RIGHT NOW THAT I THINK YOU'D FIND CURIOUS THAT OWNS FOUR BUSINESSES IN FRONT WORLD TOWN LIMITS.

AND, UH, I THINK KNOWING HOW MANY OF THOSE EXIST IS KIND OF COOL.

UH, MIGHT HELP US IN DETERMINING A GRANT DOWN THE ROAD, THINGS LIKE THAT.

IT'S, IT'S NOT INVALUABLE INFORMATION.

NO, I JUST, I'M CURIOUS.

THAT'S HELPFUL.

SO THAT BRINGS UP AN INTERESTING POINT FOR ME.

UM, FOR FOLKS WHO OWN MULTIPLE BUSINESSES, IT SHOULD, SHOULD WE HAVE A QUESTION THAT ENGAGES THAT? IS THIS YOUR ONLY BUSINESS? LIKE IF RICK WERE TO TAKE THIS SURVEY, WHICH BUSINESS WOULD YOU TAKE IT ON BEHALF OF? I WOULD TAKE TWO.

I THINK IT WAS LEGITIMATE THAT I COULD TAKE.

OKAY.

AND THAT'S, THAT'S FAIR.

BUT THIS WAS SOMETHING THAT I, I MIGHT HAVE DID THAT, THAT BROUGHT UP, I MIGHT HAVE DIFFERENT ANSWERS.

SURE.

YOU KNOW, FOR EACH ONE.

OKAY.

OKAY.

YEAH, I HAVE MULTIPLE VISITS.

SO WOULD YOU ANSWER THE SURVEY MULTIPLE TIMES? HADN'T THOUGHT ABOUT IT.

OKAY.

UNTIL YOU JUST BROUGHT IT UP.

THANK YOU FOR, IT'D BE EASIER TO SET THE TIME TO ANSWER .

WELL, AND YOU KNOW, WE CAN ALSO TALK ABOUT WHICH QUESTIONS WE WANNA MAKE REQUIRED AND WHICH ONES WE ARE GONNA, WAS THERE A PART IN HERE THAT DRILLED DOWN ON JUST TO WHO THEY WORK? YES.

START OVER BECAUSE I MISSED THE BEGINNING.

YEAH, THE BE BEGINNING.

YEAH.

I DON'T KNOW IF I, AND THAT'S MY FAULT, MY APOLOGIES.

IT'S OKAY.

NO WORRIES.

I THINK WE CAN GO BACK.

NOPE, PLEASE HOLD SOMEWHERE IN THAT AREA IS PROBABLY WHERE THAT'S APPROPRIATE.

YEAH, NO, IT IS AT THE BEGINNING.

AND THAT MIGHT BE THE SAME LOCATION OF, ARE YOU A RESIDENT? RIGHT? CRAP.

HANG ON A SECOND.

IT DIDN'T WANT TO COOPERATE.

IT DOES NOT BECAUSE IT'S GOT COOKIES NOW AND SO NOW IT'S LIKE, HEY, YOU WERE IN THE MIDDLE OF THIS THING.

TECHNOLOGY.

I NEED TO CLEAR, CAN I CLEAR RIGHT NOW? UM, IF YOU GIMME A SECOND, I'LL PULL UP THE, I NEED ANOTHER BROWSER.

YEAH.

START ON A NEW TAB.

RIGHT? THAT'S, WELL, IT'S, I THINK IT'S TOO SMART FOR THAT, BUT WE MIGHT HAVE CHROME .

YEAH.

YEAH.

OKAY.

SO HERE'S THE PROFILE NAME, ADDRESS.

DO YOU OWN YOUR LOCATION? DO YOU OWN ANY VACANT COMMERCIAL PROPERTY? HOW MANY PART-TIME? HOW MANY FULL-TIME.

AND WHAT ARE THREE FACTORS THAT LED YOU TO DECIDE TO OPEN YOUR BUSINESS IN FRONT ROYAL? RIGHT NOW, THAT'S THE ONLY PROFILE RELATED QUESTIONS WE'RE ASKING.

[00:35:01]

ASIDE FROM THE LOCATION IN WHICH YOU RESIDE, I THINK IT'S SAFE TO SAY THERE'S QUITE A FEW PEOPLE THAT FILL THIS OUT, THAT DOING MULTIPLE BUSINESSES.

I DO.

WE GOTTA THROW IT UP THERE.

OKAY.

MAYBE IT'S A, A BREAKDOWN ON NUMBER ONE.

WELL, I MEAN, WHAT I THINK CAN YOU, I THINK YOU WANT TO ENCOURAGE 'EM TO FILL OUT, I MEAN, WE'RE GONNA SEND THIS OUT BY EMAIL.

WE'RE GONNA SEND IT OUT IN A MULTITUDE OF WAYS.

OKAY.

SO, SO I GUESS PART OF PART OF IT IS, DO YOU OWN MULTIPLE BUSINESSES? PLEASE FILL OUT A SURVEY FOR YOUR OTHER BUSINESSES OR SOMETHING, YOU KNOW, YOU KNOW, SEPARATE SURVEY FOR YOUR OTHER BUSINESSES, SOMETHING LIKE THAT.

COULD WE DO, NOW YOU'RE ASKING 'EM TO TAKE UP, COULD WE DO BOTH OF THOSE THINGS? ALMOST, ALMOST 40 MINUTES OF THEIR TIME? COULD WE DO BOTH OF THOSE THINGS? COULD WE ASK HOW MANY BUSINESSES YOU OWN? IF YOU OWN MORE THAN ONE, HOW MANY DO YOU OWN? AND PUT A NOTE THAT YOU KNOW, IF, IF YOU'RE WILLING, WE'D, WE'D LOVE IT.

IF YOU RESPOND TO NEED TO SURVEY AS, AS, UH, IN THE NAME OF YOUR VARIETY OF BUSINESSES FOR EACH ONE, I THINK YOU'LL BE HOPEFUL ON ONE.

I THINK YOU'RE GONNA BE CRINGING FOR FOR TWO.

I THINK THAT'S A BREACH.

WHAT IF YOU NO, I, I I AGREE WITH YOU, BUT SOMEHOW WE NEED TO, WHAT IF AT THE END, WHAT IF AT THE END YOU HAD A A BOX, I, I'M JUST GONNA SAY YOU BECAUSE YOU, YOU'RE NOT UNIQUE.

BUT ANYWAY, .

UH, BUT IF AT THE END, IF THERE WAS A BOX THAT YOU COULD, UM, PERHAPS ADD, ADD, UH, OUTLIERS, YOU KNOW, TO THE BUSINESS YOU'RE ANSWERING FOR, THAT WOULD IN, IN ENCOMPASS, UH, THE NEEDS OF THE OTHER BUSINESSES TO ANSWER.

I MEAN, I THINK A LOT OF THE SURVEY, YOU KNOW, AND I'M JUST THINKING, I THINK LIKE YOU WOULD BE THINKING, I GOT FOUR OF THESE.

I MIGHT DO TWO, BUT I REALLY DON'T WANT TO DO MORE THAN ONE.

YOU KNOW, SO WHILE I HAVE YOU IN THERE, YOU KNOW, 'CAUSE I INITIALLY I WAS THINKING, WHAT IF YOU HAD AN EXTRA BOX ON EACH ONE FOR THOSE PEOPLE THAT HAD MULTIPLES, BUT THEN I THOUGHT THAT WOULD BE TOO BIG OR GREAT TO, YOU KNOW, I THINK WE'RE ON THE RIGHT TRACK OF JUST ASKING IF THEY HAVE MULTIPLE BUSINESSES SOMEWHERE IN HERE.

AND AT THE END, HER LAST THING COULD BE, WOULD YOU USE THIS BOX TO COMMENT ABOUT DIFFERENCES FOR YOUR OTHER BUSINESSES? OR IF YOU HAVE OPINIONS FOR YOUR OTHER BUSINESS OR SOMETHING LIKE THAT, JUST LET THEM WRITE IT OUT BECAUSE, AND THAT WAY YOU'RE NOT HAVING TO GO THROUGH 40 QUESTIONS AGAIN, JUST TO, JUST TO KIND OF ARRIVE AT, RIGHT.

YOU KNOW, THE ONE ANSWER IS UNIQUE WANTS YOU CAN DO TWO, YOU KNOW, DOES THAT WORK? YOU GOT TWO ? OR MAYBE MORE? ACTUALLY, I HAVE THREE OR FOUR.

THREE OR FOUR.

SO IF YOU GO THROUGH THIS AND THEN YOU GO TO HOW MANY BUSINESSES AND AT THE END WHEN YOU HIT SUBMIT AND IT SAYS, THANK YOU FOR SUBMITTING AND THEN HAVE AN OPTION THERE.

I'M JUST CREATING THIS IN MY BRAIN.

SO NOW THAT I HAVE NO IDEA IF THIS IS POSSIBLE, BUT JUST HAVING AN OPTION THERE.

IF YOU HAVE MULTIPLE BUSINESSES, YOU KNOW, HERE'S, HERE'S THE LINK FOR YOUR, FOR YOUR OTHER BUSINESSES OR SOMETHING SURVEY.

HAVE LIKE A, LIKE A QUICK EASY LINK THAT AFTER YOU HIT SUBMIT THAT IT WOULD COME UP AND SAY, FOR MULTIPLE BUSINESS, YOU KNOW, WOULD YOU LIKE TO ADD AN ADDITIONAL SURVEY FOR YOUR, YOU KNOW, BASED ON IF THEY PUT THEY HAD MULTIPLE BUSINESSES? I DON'T KNOW.

I'M, I'M NOT THE GUY THAT CREATES THE APP, BUT THERE AREN'T THAT MANY OF US.

WELL, I MEAN, THERE'S PROBABLY MORE THAN WE THINK.

OKAY.

BUT I THINK WE'RE PROBABLY OVERTHINKING IT.

WELL, MAYBE A HAIR, BUT I'M THINKING A LOT OF THESE QUESTIONS.

OKAY.

A GOOD CHUNK OF THEM ARE BUSINESS SPECIFIC, BUT A LOT OF THEM ARE SPECIFIC TO THE OWNER, TO THE PERSON.

MM-HMM.

.

SO I FEEL LIKE A LOT OF THOSE QUESTIONS YOU'RE GONNA ANSWER THE SAME WAY.

LIKE YOUR LIFESTYLE QUESTIONS, YOUR LEISURE ACTIVITY QUESTIONS, THAT SORT OF THING.

SO IF WE WERE TO LINK TO AN A SECOND SURVEY, IS IT AN ABBREVIATED ONE? YEAH.

THAT'S WHAT, IF WE GO THROUGH AND IDENTIFY THE BOXES THAT ARE NEEDED FOR ADDITIONAL, IF, IF A, IF, IF MM-HMM.

, YOU SEE WHAT I MEAN? AND THEN MAYBE THEN ADD THAT BOX.

YES.

RIGHT THERE.

IF, IF YOU HAVE AN ADDITIONAL BUSINESS, YOU KNOW, AND, AND WISH TO CONTRIBUTE, YOU KNOW, SOMETHING CLICK.

BECAUSE I, AGAIN, LIKE IF YOU'RE LOOKING AT CYCLICAL CYCLICAL NATURES OR SURE.

OR THINGS LIKE THAT, THEY MIGHT BE DIFFERENT DEPENDING ON, I MEAN CERTAINLY YOU HAVE, YOURS IS, I ONLY KNOW TWO OF THEM, TOM, SO FORGIVE ME.

BUT, BUT YOU KNOW, I, IT'S LIKE THERE'S UPS AND DOWNS TO BOTH AND THEY'RE PROBABLY NOT VERY RELATED IN, IN, IN THE WAY THEY OVERLAP.

RIGHT.

WELL, NO, THAT'S WHAT I'M SAYING.

MAYBE THERE'S A WAY TO CREATE A REPOPULATE.

IF YOU WOULD LIKE TO CONTINUE THE SURVEY FOR ANOTHER BUSINESS, CLICK HERE FOR A REPOPULATION.

THEY COULD CHANGE WHAT THEY WANT.

I DON'T KNOW.

JUST THINK IT OUT LOUD.

I'M NOT A HUNDRED PERCENT CERTAIN ON THE TECHNOLOGY ON THAT.

I'M HAPPY TO FIND THAT ANSWER FOR YOU.

UM, I DON'T, I DON'T, I DON'T KNOW HOW MUCH OF IT'S GONNA SAVE THE RESPONSES FROM BEFORE.

UM, IT, IT, WE'RE PROBABLY OVERTHINKING IN ALL HONESTY, BUT I'M NOT SURE.

WE PROBABLY JUST ASK, DO YOU HAVE MULTIPLE BUSINESSES?

[00:40:01]

YEAH.

AND THEN LET 'EM SAY WHAT THEY WANNA SAY AT THE END.

I DON'T KNOW.

THAT'S KEEPING IT SIMPLE IN MY EYES.

SO I TRY TO WORK AND SERVE BY THIS VERY QUESTION OF WHO ARE WE SERVING? AND THE FOLKS THAT WE'RE ASKING THIS QUESTION, THESE QUESTIONS TO THE FOLKS THAT WE'RE ASKING THIS SURVEY OF, UM, HOW DO WE BEST SERVE THEM? SO ARE THEY GOING TO TAKE THE TIME TO DO A SECONDARY SURVEY OR ARE THEY GONNA JUST SAY, I GAVE YOU WHAT I GAVE YOU.

THAT'S GOOD ENOUGH.

UM, YOU KNOW, WHAT DO YOU, WHAT DO YOU ALL THINK AS BUSINESS OWNERS? WHAT DO YOU WELL, I THINK WE TALKED ABOUT AT THE LAST MEETING, IT'S LIKE, YOU KNOW, IT IT'S, WE'RE WE'RE REACHING OUT FOR, FOR SEVERAL REASONS.

ONE, WE DON'T WANT TO PRETEND AS THOUGH WE HAVE ALL THE ANSWERS IN THIS ROOM.

CORRECT.

BUT AT THE SAME TIME, IT, YOU KNOW, IT, IT'S SO IF IF YOU, IF YOU'RE NOT GOING TO TAKE THE TIME, YOU'RE, YOU'RE, YOU'RE EXCLUDING YOURSELF FROM, YOU KNOW, AND, AND POSSIBLY HURTING YOUR OWN SELF TOO.

SO, BUT YOU CAN'T HELP THAT PERSON.

YOU SEE, OR, OR THE RESPONSE OF THAT.

I BLOW BY SURVEYS ALL THE TIME.

YEAH.

TAKE THE SURVEY.

AND I THINK SOME OF THE SUCCESS OF THIS IS GONNA BE OUR OUTREACH ABOUT HOW IT'S THE OPENING YEAH.

THE OPENING CATCHER.

YEAH.

RIGHT.

AND, AND, AND SO IT MAY BE, YOU KNOW, THE INTRODUCTION OR IT MIGHT BE THE PUBLICITY ROGER.

UM, HE'S NOT YEAH.

AND, YOU KNOW, SO TO, TO MOTIVATE PEOPLE TO, HEY, THIS IS, YOU KNOW, YOU'RE NOT ON THE BOARD, BUT WE WANT YOU TO RESPOND SO WE HEAR YOU SO THAT WE CAN REPRESENT YOU.

SO, BUT WHAT THE QUESTION, JUST SIMPLE, DO YOU OWN MULTIPLE BUSINESSES? YES OR NO? AND THERE'S A STATEMENT UNDERNEATH OF IT, WE ENCOURAGE YOU TO, UH, FILL OUT ANOTHER SURVEY FOR YOUR OTHER BUSINESS.

I LIKE IT.

AND THEN WE MOVE ON.

YEAH.

YEP.

AND WE LEFT THE LAST QUESTION AS AN OPEN COMMENT BOX.

MM-HMM.

.

ANYWAY, SO I THINK THAT'S THE MOVE.

OKAY.

ALRIGHT.

WELL WE'VE GOT SOME EDITS TO MAKE, BUT NOTHING TERRIBLE.

THAT'S GOOD.

NO, I THINK 95% THERE, OR 90% SOMETHING.

YEAH.

I, I MEAN I WENT THROUGH IT.

I, I THINK IT, I THINK IT WAS GREAT.

ONLY THE ONE QUESTION THAT KIND OF, AND I WON'T EVEN SAY RUBBED ME THE WRONG WAY, BUT THAT'S THE SORT OF WHAT I'M TRYING TO GET AT.

IT'S JUST, IT DIDN'T READ RIGHT TO ME.

SO YES.

BUT EVERYTHING ELSE I THOUGHT WAS GREAT WORK.

THAT ONE.

SO WE SAID, WHEN I LOOKED AT IT, I THOUGHT IT WAS GREAT.

NUMBER THREE.

WHAT IS IN YOUR DROPDOWN BOXES? YEAH.

THAT'S WHAT WE'RE, WE'RE GONNA, SHE'S GOT TO PUT ANSWERS IN BECAUSE I'M WONDERING, DO YOU OWN YOUR LOCATION? DO YOU LEASE OR DOES IT REALLY MATTER? JUST DO YOU OWN YOUR LOCATION? IF YOU DON'T OWN IT, YOU HAVE TO BE LEASING IT.

I WOULDN'T, YOU HAVE TO BE, NEVERMIND YOU'RE A SQUAD.

RIGHT? OKAY.

WELL, LOCATION COULD BE CHANGED.

IT COULD JUST BE SAY, YOU KNOW, ARE YOU, UH, ARE YOU, YES AND YES OR NO USING OR OWNING YOUR BUSINESS LOCATION, YES OR NO? ALL RIGHT.

NOW I'M GONNA BE REALLY WEIRD.

WHAT IF IT'S A FOOD TRUCK? YEAH, JUST LEAVE IT.

FOOD TRUCK HAS TO HAVE A PHYSICAL LOCATION.

RIGHT? IT HAS TO HAVE A, IT HAS TO ACTUALLY HAVE A HOME KITCHEN.

RIGHT.

DO THEY ACTUALLY DID, SO I GUESS ARE THEY ANSWERING THAT QUESTION LIKE THAT? NOT THAT ALL OF THEM ARE LEGAL, BUT THAT'S, THAT'S THE LAW.

ALL RIGHT.

DO YOU OWN ANY VACANT COMMERCIAL PROPERTY? THIS FELT LIKE A WEIRD QUESTION TO PUT RIGHT HERE, BUT I DIDN'T KNOW WHERE ELSE TO PUT IT.

YES, I HEARD, I KNOW HOW MANY PEOPLE, HOW MANY PEOPLE WILL SAY YES TO THAT.

IF I HAD IT, I WOULD SAY YES.

IF I, IF, YOU KNOW, A VACANT PROPERTY IS NOT GIVING ANYONE ANY REVENUE.

YEAH.

AND SO I, IF, IF I HAD ONE, WHICH I DO, BUT IT'S NOT READY, YOU KNOW, I WOULD SAY YES TO THAT 'CAUSE YEAH.

SO I GUESS THE RELEVANCE OF THAT QUESTION IS WHY IS YOUR COMMERCIAL COPY VACANT? AND I DON'T KNOW HOW, HOW COULD WE USE THAT INFORMATION? WELL, THEY GIVE YOU, BECAUSE WE'RE TRYING TO WELL IT'S THAT, IT, IT'S KIND OF WHAT SHE DID THE ONE DAY SHE DROVE AROUND TOWN LOOKING FOR VACANT LOTS.

AND SO THAT'S THE IDEA IS WE, YOU KNOW, AND THAT WAS JUST HER DRIVING AROUND.

UH, SHE COULD HAVE MISSED A STREET.

VERY ENLIGHTENED, BUT YEAH.

I'M JUST KIDDING.

UM, MY, MY STATEMENT IS TO THAT, MY RESPONSE TO THAT WOULD BE THAT I FEEL LIKE THE SURVEY RESPONSE IS THE OPENING SALVO FOR YOU TO HAVE A CONVERSATION WITH THAT BUSINESS OWNER.

OKAY.

LIKE, TO ME, THAT QUESTION IS THE FLAG OF WE SHOULD FOLLOW UP WITH THAT PERSON DIRECTLY AND HAVE A CONVERSATION ABOUT HOW CAN WE HELP YOU FILL THAT VACANCY ASSUMING YOU WANT IT TO BE FILLED.

THAT'S THAT FOR ME.

THAT WAS WHAT THAT MEANT.

ALRIGHT.

DOES THAT, DOES THAT FLOAT, THAT

[00:45:01]

EXPLANATION MAKES SENSE TO ME.

OKAY.

OKAY.

FRANK, YOU HAVE A QUESTION ON YOUR FACE OR A STATEMENT? OH, YOU MADE ME FORGET THIS TIME.

I'M SORRY.

I FLOAT.

I WAS FLOATING.

YOU WERE FLOATING YOU SAID DOESN'T FLOAT.

I WAS, I WAS LIKE, MAN.

YEAH, FLOAT.

OKAY.

IT COMES BACK TO YOU SHA I WILL, OR YOU CAN RAISE YOUR HAND IF THAT'S OKAY TOO.

PART-TIME EMPLOYEES, FULL-TIME EMPLOYEES.

IS THIS WHERE THE, ARE YOU FULLY STAFFED? QUESTIONS SHOULD GO MM-HMM.

.

OR SHOULD THESE QUESTIONS GO IN THE WORKFORCE SECTION? NO, I THINK YOU'RE RIGHT ON THE BUILDING OF THE, THE PROFILE THOUGH.

WELL, THAT'S KIND OF RIGHT.

YEAH.

I MEAN, YOU'RE BUILDING THE PROFILE WITH THAT, SO, I MEAN, YEAH.

OKAY.

I'M, I'M GONNA TELL YOU THE TRUTH.

I MOVED THESE QUESTIONS AROUND A LOT BEFORE WE GOT TO THIS DRAFT.

YEAH, I THINK THAT'S GOOD.

OKAY.

AND THEN WHAT ARE THREE FACTORS THAT LED YOU TO DECIDE TO OPEN YOUR BUSINESS IN FRONT ROYAL? AGAIN, NOT SURE THAT IT'S A PROFILE QUESTION, BUT NOT SURE WHERE ELSE IT FITS.

ALSO, I THINK IT WORKS AS A PROFILE QUESTION.

I MEAN, YOU'RE NOT PROFILING THE BUSINESS SO TO SPEAK, BUT YOU'RE SORT OF GETTING AN, A SENSE OF WHY THAT PERSON CHOSE THIS AREA AND, AND YOU KNOW, IT SORT OF LEADS ITSELF TO YOU COULD, WHO YOU'RE TALKING TO OR ABOUT ALMOST FELT LIKE AN INVITATION.

YEAH.

LIKE, WE WANNA KNOW WHY YOU CHOSE HERE.

WE WANNA KNOW SOME OTHER STUFF FROM YOU TOO.

CLICK THE GREEN BUTTON FROM, FOR YOU, FROM A MEASURING STANDPOINT, WHEN WE SEE THE ANSWERS TO ALL THIS, IS IT BETTER ON EMPLOYEES TO GIVE THEM A RANGE SO THAT THE, THE APP OR THE SURVEY WILL ACTUALLY GIVE YOU AN AVERAGE OR, YOU KNOW, SO ROB ZERO TO ONE.

SO PROBABLY, BUT MY CONCERN WAS THAT WE MAY NEED THE, COMING BACK TO YOUR EARLIER COMMENT, WE MAY NEED THAT REAL DATA FOR SOMETHING YEP.

DOWN THE ROAD.

GOOD ENOUGH.

BECAUSE HAVING REAL EMPLOYEE DATA IS REALLY TRICKY TO GET.

I HAVE LEARNED.

OKAY.

UM, WE DON'T, WE DON'T ASK FOR IT LIKE I THOUGHT WE WOULD.

SO YEAH.

GOOD ENOUGH.

I WAS JUST KIND OF LOOKING AT IT FROM AN ANALYSIS STANDPOINT.

YES.

AND I AGREE WITH YOU.

IT ABSOLUTELY WOULD BE MUCH CLEANER FOR AN ANALYSIS.

ALRIGHT.

BUT I DON'T KNOW HOW TO FIX BOTH.

DON'T WORK AT IT.

OKAY.

WE'RE GOING BACK TO THE OLD ONE SO I DON'T HAVE TO MAKE UP ANSWERS AGAIN.

ALL RIGHT.

SO WE'RE CHANGING.

HOW IS YOUR BUSINESS THRIVING TO DESCRIBE YOUR CURRENT BUSINESS SUCCESS OR FAILURE? THAT WAS THE DRAFT THAT I WROTE DOWN FROM 20 MINUTES AGO.

I GOT BETTER.

OKAY.

AND THEN AND IT WAS A DROPDOWN MENU.

YES.

AND THEN GIVING A COMMENT SECTION IF THEY WANNA ADD ANYTHING ADDITIONAL.

THAT'S WHAT I HAVE WRITTEN DOWN.

MM-HMM.

.

IS THAT TRUE? DOES THAT MAKE THAT UP? NO.

OKAY.

ALRIGHT.

UM, DO YOU FIND THERE'S A CYCLE TO YOUR BUSINESS OR SALES? YES.

NO, I NEED TO FIX THAT.

UM, IF YES, PLEASE IDENTIFY THAT CYCLE AND THEN IT DOES GIVE YOU THE OPTION.

WE WILL FIX THAT.

DOES THAT GET BIGGER? IF I TYPE A LOT? YES.

I BUILT 'EM ALL SO THAT THEY WILL HOLD AN EXTRAORDINARY AMOUNT OF CHARACTERS.

AND DAVID TESTED THAT AND HE DID A GOOD JOB.

IS NINE AND 10 DUPLICATING? UM, THAT'S A GOOD QUESTION.

MAYBE LET ME ANSWER NINE.

I DON'T NEED NUMBER 10.

JUST ONE OPINION.

SO MY, MY THOUGHT ON THIS WAS, HOLD ON.

UM, I THINK YOU'RE, I THINK THEY'RE TWO SEPARATE QUESTIONS.

SOME TO, TO A DEGREE.

ALRIGHT.

DON'T WANNA BEAT IT UP JUST WELL, I, AND I'LL SAY THAT, YOU KNOW WHAT, DESPITE OUR BEST EFFORTS, WE DON'T REALLY KNOW HOW PEOPLE ARE GONNA, WHAT'S GONNA SPEAK TO SOMEBODY, RIGHT? MM-HMM.

.

AND SO ASKING THE SAME QUESTION IN A SLIGHTLY DIFFERENT WAY MAY OPEN UP THEIR BRAIN TO GIVING US INFORMATION, MORE INFORMATION.

OKAY.

UM, NOT THAT, NOT THAT YOU'RE NOT RIGHT ABOUT WHAT YOU SAID, IT'S JUST REPHRASING.

I ALSO THINK IT'S IMPORTANT THAT WE DON'T MAKE A WHOLE BUNCH OF THESE REQUIRED FOR THAT VERY REASON.

SO I DON'T GET FRUSTRATED THAT I HAVE TO ANSWER THIS QUESTION WHEN I FEEL LIKE I ALREADY DID.

EVEN IF I DIDN'T, I FEEL LIKE I ALREADY DID.

MM-HMM.

.

AND THEN I JUST BAIL OUT 'CAUSE I DON'T CARE ANYMORE.

SO HOW DO WE KNOW WHICH ONES YOU MADE REQUIRED? I'M NOT SURE THEY HAD STARS.

NONE OF THESE ARE REQUIRED AT THIS TIME.

OKAY.

SO JUST THE FIRST ONES.

CORRECT.

GOTCHA.

UM, LET'S SEE.

NUMBER AGAIN, THIS ONE FEELS A LITTLE BIT LIKE A RESTATEMENT OF THE PREVIOUS QUESTIONS, BUT THE, UH, THE SINGULAR EVENT COULD GLEAN SOME INFORMATION FOR US.

I THINK

[00:50:01]

FESTIVAL LEAVES, THAT WAS SORT OF WHERE I, I THINK I ACTUALLY AUTHORED THIS ONE.

AND I THINK THAT WAS SORT OF TRYING TO GET A SENSE OF HOW WELL, YOU KNOW, DO THE FESTIVALS CREATE OPPORTUNITY OR DO THEY CREATE AN OBSTACLE? DO, BECAUSE THAT'S A THING THAT'S BEEN TALKED ABOUT.

YEAH.

CHARACTERS.

UM, OR, OR THE PARK ITSELF.

YOU KNOW, WHEN ALL, I MEAN, I WOULD, I WOULD SAY THAT, YOU KNOW, WHEN, WHEN THE LEAVES ARE IMPACTING THE AIR, YOU KNOW, WHEN THE LEAF COLOR CHANGES, MY BUSINESS ACTUALLY CHANGES SIGNIFICANTLY.

SURE.

YOU KNOW, WAY MORE SO THAN LIKE THE TRILLIUM IN THE SPRINGTIME, YOU KNOW, THINGS LIKE THAT.

I MEAN, IT IS NUTS.

UH, DURING THOSE, YOU KNOW, JUST THAT PEAK WEEK, IT, IT, IT'S CRAZY.

GOOD QUESTION.

ENOUGH, IT REALLY IS HAPPEN AND I HAVE TO LOOK AT IT , YOU KNOW WHAT I MEAN? SO THAT I KNOW WHAT'S GOING ON.

MM-HMM.

.

UM, WHERE ARE THE LEAVES GONNA CHANGE? ALRIGHT.

UM, ARE YOUR CUSTOMERS MORE LOCAL OR VISITORS? WE TALKED ABOUT TRYING TO MAKE THIS FORMATTING LOOK A LITTLE DIFFERENT BECAUSE THE SLIDER IS MISLEADING, BUT THE, WELL, I DON'T THINK IT'S A MISLEADING.

I AND, AND HONESTLY IT WAS JUST, WHEN YOU LOOK AT IT FOR THE FIRST TIME, IT'S, IT'S JUST LIKE, WHAT IS THAT NUMBER DOING OVER THERE? BECAUSE IT, UH, LIKE I'M LOOKING AT IT ON MY PHONE AND THAT NUMBER IS BELOW.

GOT IT.

IT ACTUALLY FALLS IN BELOW.

RIGHT.

UM, AND LIKE TOM, YOU KNOW, WHEN HE WALKED INTO THE ROOM, HE, HE JUST KIND OF MISSED IT INITIALLY, BUT, YOU KNOW, WE HAD ALREADY TALKED ABOUT IT, SO THAT MIGHT BE WHY OTHERS NEW.

I'LL SEE IF I CAN PLAY WITH THE FORMATTING ON THAT QUESTION.

UM, I THINK ON THE OTHER ONES OF HOW MUCH TIME, LIKE THAT'S A REAL PERCENTAGE, UH, WHEN WE GET INTO THAT SECTION.

SO I THINK IF THE BOX HAS TO STAY, I THINK IT'S OKAY.

BUT FOR THIS ONE, BECAUSE IT IS TWO DIFFERENT THINGS, UH, WE MAY CHANGE THE FORMAT ON THAT ONE.

I JUST GOT EXCITED 'CAUSE IT WAS A DIFFERENT FORMAT OF QUESTION.

UM, NUMBER 13, WE WERE GONNA, SO WHERE DO YOU GET REFERRAL CUSTOMERS FROM? SHARE ANY RESOURCES.

WE'RE GONNA ADD OTHER BUSINESSES TO THE PARENTHESES LIST.

UM, LET'S SEE, TO RELY ON THE INTERNET TO EXERCISE YOUR BUSINESS MODEL, THAT'S A YES OR NO.

HOW DID YOU ANSWER THAT? DO YOU RELY ON THE INTERNET TO EXERCISE YOUR BUSINESS MODEL AS YOU'RE RUNNING A RESTAURANT? I'M SORRY, HOW DID, HOW DID YOU ANSWER THAT? WHICH ONE? INTERNET.

YEAH.

UH, A RESTAURANT.

TECHNICALLY EVERYONE USED THE INTERNET.

YEAH.

I, I PROBABLY ANSWERED NO, BECAUSE WHEN I WAS, WHEN I READ THE QUESTION OR, OR THOUGHT OF IT, I WAS LOOKING FOR, UM, BUSINESSES THAT MAY BE GETTING TRAFFIC FROM, FROM OUT OF STATE OR, YOU KNOW, LIKE, UH, LET'S SAY THE OLD ROYAL OAK BOOKSHOP.

YEAH.

UM, I USED TO WORK RIGHT ACROSS THE STREET FROM IT AND I JUST WOULD, IT WOULD ALWAYS, YOU KNOW, IT WAS KIND OF A HEAD SCRATCHER TO ME BECAUSE IT JUST SORT OF, UM, BUT WHAT I NEVER EVEN KNEW WAS THAT UPSTAIRS, THERE WAS SOMEBODY WORKING ON FILLING AMAZON ORDERS THE WHOLE TIME.

SO I WOULD SIT THERE AND BE LIKE, HOW ON EARTH DO THEY PAY THE, YOU KNOW, THE LIGHT BILL? MM-HMM.

, YOU KNOW, BECAUSE THERE'S SURE, YOU KNOW, AT 25 CENTS A BOOK, HOW DO YOU DO IT? MM-HMM.

, YOU KNOW, BUT SO THE IDEA WAS THAT IS IS SORT OF LIKE, WHERE ARE YOU PULLING, YOU KNOW, WHERE, YOU KNOW, UM, BE BECAUSE I, YOU KNOW, THE, THE LOCAL ECONOMY, WHEN I LOOK AT IT AS A RESTAURANT, THE LOCAL ECONOMY CAN ONLY REALLY SUPPORT ME SO MUCH.

I MEAN, I, YOU KNOW, EVEN WHEN I CAME INTO THIS TOWN, I KNEW THAT THERE, YOU KNOW, THERE WERE PROBABLY A GROUP OF FOLKS THAT I WOULD NEVER SEE, YOU KNOW, AND, AND THAT'S OKAY.

I, I WASN'T TRYING TO APPEAL TO THE EVERY PERSON.

UM, AND I NEEDED TO UNDERSTAND THAT.

BUT IT'S ONE OF THE, YOU KNOW, SO THIS WAS ONE OF THOSE QUESTIONS, LIKE, I, I ANSWERED NO, BECAUSE YES, I DO NEED GOOGLE, AND YES, I DO.

AND I, AND I ANSWERED THAT IN A DIFFERENT QUESTION.

I ADDED THE FACT THAT, YOU KNOW, REFERRALS SUCH AS GOOGLE AND TRIPADVISOR AND THINGS, EVEN THOUGH THEY'RE NOT REALLY REFERRALS, BUT IF YOU'RE A STRANGER COMING INTO THIS AREA, YOU PROBABLY DO CONSULT GOOGLE REVIEWS, YELP REVIEWS AND TRIPADVISOR REVIEWS.

AND SO BASED ON WHERE WE SIT, YOU KNOW, YOU'RE GONNA, YOU, YOU MIGHT SEE SOME, SOME TRAFFIC.

YEAH.

I GUESS I'M READING THAT QUESTION, BUT I DIDN'T, I DIDN'T, I DIDN'T ANSWER THAT QUESTION THERE BECAUSE I WAS, I THINK, AGAIN, IT MIGHT HAVE BEEN ONE OF THE ONES I, I AUTHORED AND, AND WAS SORT OF THINKING THE OTHER WAY.

LIKE, YEAH, DO YOU HAVE A MOD? DO YOU HAVE SOMETHING THAT EXISTS IN FRONT ROYAL AS A BUSINESS, BUT MOST OF

[00:55:01]

ITS TRAFFIC IS, YOU KNOW, YOU'RE, YOU'RE JUST SHIPPING THINGS OFF.

AND AGAIN, THE SAME IDEA WITH THE DELIVERY.

MM-HMM.

WAS, WAS, YOU KNOW, AND IT KIND OF PULLS IN A LOT OF THINGS LIKE INFRASTRUCTURE.

LIKE TOM WAS MAKING THE POINT ABOUT TRACTOR TRAILERS GETTING IN AND OUT.

YEAH.

I MEAN, HOW MUCH OF THAT, HOW MUCH OF YOUR ACTUAL SALES ARE, ARE IN FRONT ROYAL AND HOW MUCH OF IT HAS TO GO ELSEWHERE? AND THEN, AND HOW DOES THAT HAPPEN? WAS KIND OF, YOU KNOW, UM, WHAT I, WHAT I WAS LOOKING FOR, I GUESS, I THINK MY AIM FOR THAT QUESTION IS THAT IF, IF YOU ARE LIKE AN IN-PERSON SHOP, YOU HAVE TO, YOU HAVE TO ACTUALLY PHYSICALLY BE HERE TO PURCHASE WHATEVER GOODS OR SERVICE VERSUS SOMEBODY THAT'S RELYING ON EMAIL AND APPS ORDER TO CREATE REVENUE.

I DON'T KNOW.

WELL, IN ALL HONESTY, MY AUCTION BUSINESS, YEAH.

SALES ARE TOTALLY DONE ON THE INTERNET.

I STILL HAVE TO HAVE A PHYSICAL LOCATION FOR YOU TO COME AND PICK THE PRODUCT UP.

YEAH.

SEE, IT'S KIND OF HYBRID.

SO YOU ACTUALLY DO HAVE, YOU HAVE TO BE IN PERSON.

BUT , BUT IF I DON'T HAVE THE INTERNET, I CAN'T HAVE AN OXYGEN.

YEAH.

I MEAN, I COULD HAVE A LIVE ONE, BUT ANYWAY, SO IT, IT, IT IS, IT GOES BOTH WAYS.

I'D BE INTERESTED TO SEE WHAT, WHAT COMPANIES APPLY.

NOW, I WOULD IMAGINE A LOT OF THE IN PERSON SHOPS WOULD REPLY NO, BUT THEY DO SAY YES.

LIKE, OH REALLY? WHAT? RIGHT.

WHAT ARE YOU, WHAT ARE YOU DOING? DO YOU, LET'S SEE, IF I USE DRUG HOOK, I MIGHT SAY YES.

AND IF YES, NO, I THINK MAYBE I'M GETTING INTO THE WEEDS A LITTLE BIT TOO MUCH ON THIS.

OH, I THINK, I MEAN, ANYONE WHO THINKS ABOUT IT AT ALL IS GONNA SAY YES.

I WANNA KNOW HOW YOU ANSWER THAT QUESTION.

HOW DO I ANSWER THAT QUESTION? 'CAUSE I KNOW BOTH OF YOUR BUSINESSES HAVE ONLINE TICKET OR RESERVATION SYSTEMS, BUT IF THEY WENT DOWN, YOU CAN STILL FUNCTION YOUR BUSINESS FULLY.

HOW WOULD YOU ANSWER THAT QUESTION? I NEED A SLIDE BAR, .

AND IT DIDN'T SAY SOLELY.

IT DIDN'T SAY SOLELY ON THE END.

IT DOESN'T.

NO, NO.

SO, SO, SO FOR ME, RIGHT? I DO NOT, I REALLY DO NOT NEED THE INTERNET, BUT CUSTOMERS THINK THAT I NEED THE INTERNET, RIGHT? I MEAN, WE DON'T, WE, I WANT MOVIE TICKETS ONLINE.

WELL, I'M JUST SAYING, VERY RARELY DO WE SELL OUT, BUT PEOPLE WANT TO BUY THEIR TICKETS AHEAD OF TIME AND KNOW THEY HAVE A TICKET TO A CERTAIN NIGHT AND EVEN A CERTAIN SEAT.

MM-HMM.

, RIGHT? MM-HMM.

.

AND, AND YOU KNOW, WE WERE TALKING EARLIER, THE BOWLING CENTER.

NOW PEOPLE'S EXPECTATION ABOUT BOWLING IS, OH, THERE ARE NEVER LANES AVAILABLE BECAUSE THERE ARE LEAGUES.

WELL, THAT'S NOT TRUE.

THERE'S ONLY LEAGUES ABOUT 40% OF THE TIME.

AND SO I I IT'S A SERVICE THAT I, I AM DOING BECAUSE THE CUSTOMERS ARE DEMANDING IT.

SO HOW WOULD YOU ANSWER THAT QUESTION? DO YOU RELY I, I WOULD SAY YES.

OKAY.

SO YOU DON'T WANNA COMMENT LAST? I NO, I, YEAH.

MOST, I, I THINK OUR, I THINK OUR ANSWERS ARE GONNA BE 90% YES.

ON THAT.

BUT LET'S FIND OUT.

YEAH.

YEAH.

LET'S SEE.

YEAH, THAT'S WHAT I, SO I'M CURIOUS ODDS AND THE 10% ARE JUST 'CAUSE THEY HAVEN'T REALLY THOUGHT ABOUT IT.

.

OKAY.

UM, WE WERE GONNA, I'M GONNA EDIT THIS TO SAY FOOD SERVICE OR GROCERY BUSINESS TO BE ABLE TO INCLUDE THAT IN CASE WE GET SOME OF THE SMALLER, I JUST, I JUST, I, WE MAY HAVE SOME FOLKS LIKE ROBINSON'S AND HENRY'S AND YOU KNOW, THEY MAY WANNA BE INCLUDED IN THAT AS WELL.

YEAH.

'CAUSE I MEAN, I, AND IT WAS PROBABLY BORN OUT OF COVID, BUT I REMEMBER THE TAXIS BECAME DELIVERY DRIVERS FOR A LOT OF THINGS.

AND I REMEMBER THERE WAS SOMEONE THAT CAME TO OUR, AND IT WAS JUST A VERY STRANGE, YOU KNOW, LIKE, 'CAUSE THEY WERE PICKING UP FOOD TO TAKE TO SOMEBODY, BUT THEN I'M LOOKING AT THIS PERSON LIKE, WOW.

YOU KNOW, I MEAN THEY HAD NO IDEA WHAT THEY WERE PICKING UP.

THEY HAD NO, YOU KNOW, IT WAS JUST KIND OF, THEY WERE JUST DOING, UM, THE DELIVERY PART.

YEAH.

LIKE GRUB UP DOWN.

YEAH.

AGAIN, FOR FOOD SERVICE, BUSINESS IS DELIVERY, CREATE OR BOLSTER A REVENUE STREAM FOR YOUR BUSINESS.

PLEASE SHARE A ROUGH PERCENTAGE OF YOUR OVERALL BUSINESS THAT STEMS FROM DELIVERY.

ANY AND IF FAIR THERE WE DIDN'T HAVE ANY FROM BEFORE.

OKAY.

UM, JUST ONE THING WOULD, DOES SLADER WORK FROM THE STANDPOINT THAT IF I'M THINKING ABOUT INVESTING IN A VACANT BUILDING IN FRONT ROYAL, AND I WANNA PUT A RESTAURANT IN MM-HMM.

, I WOULD FIND IT INTERESTING TO SEE HOW MUCH IS DELIVERY OR PICKUP AND HOW MUCH IS IN-HOUSE SEATED.

OKAY.

WE HAVE A NEW RESTAURANT JUST OPENED UP RECENTLY, SAY THEIR NAME, BUT OVER IN THE FRONT ROW BUSINESS CENTER.

AND I'M CURIOUS, THE MODEL IS BASED ON COME BY AND PICK IT UP, BUT THEY HAVE SEATING.

I'VE BEEN FOUR TIMES, I'VE DONE TWO OF EACH, SO, SO I WOULD BE A LITTLE CURIOUS TO ME, IF SOMEBODY'S THINKING ABOUT PUTTING A PROSPECTIVE BUSINESS IN THERE, DO I REALLY NEED SEATING? IS IT PART OF THE, MY GENERAL BUSINESS MODEL? SO JUST A THOUGHT ALL AND DELICIOUS ALL FOUR TIMES.

[01:00:02]

OKAY.

AND I DON'T KNOW IF THAT'S IN THE FORM OF A SLIDE THAT THEY COULD CHOOSE A PERCENTAGE OF HOW MUCH IS TAKE OUT VERSUS, UH, AND THAT'S EASIER TO ANALYZE THAT BY TOO.

OKAY.

SWEET.

WE'LL MAKE THAT A CHUNK.

OKAY.

OPPORTUNITIES.

ARE THERE ANY BUREAUCRATIC CHALLENGES OR OBSTACLES YOU HAVE YOU FACED HAVING YOUR BUSINESS LOCATED IN FRONT ROW? YES OR NO IN A BIG OLD COMMENT BOX? THAT ONE SCARES ME.

WHAT OPPORTUNITIES FOR GROWTH ARE AVAILABLE HERE? THAT SCARES ME TOO.

DO YOU THINK YOUR BUSINESS COULD GROW IF A STIMULANT CAME FROM AN EXTERNAL FORCE SUCH AS A GRANT OR OTHER MEANS? ANY OTHER EXTERNAL FORCE SUGGESTION? ADDITION OF A BUSINESS.

ANOTHER BUSINESS? YEAH.

I MEAN IF, IF, LET'S SAY UNIVERSAL STUDIOS OPENED UP DOWN THE STREET, OKAY.

OBVIOUSLY WE'RE ALL GONNA, OR NOT ALL, I'M SORRY.

THE BUSINESS OWNERS BUSINESS COMMUNITY WOULD PROBABLY BENEFIT FROM SOMETHING LIKE THAT.

THE HOTELS WOULD, WOULD I, I, THAT'S SORT OF THE EXTERNAL FORCE.

I THINK THERE DEFINING THE EXTERNAL FORCE HERE IS A GRANT OR OTHER MEANS LIKE I WOULD WANT TO PUT SOMETHING IN, I WOULD WANT TO PUT WHATEVER THAT, BUT THAT QUESTION COULD BE REWORDED TO LIKE, THAT'S LEADING, THAT'S WHAT I'M ASKING.

THAT'S A LEADING QUESTION.

AND IT'S SETTING AN EXPECTATION FOR A GRANT.

AND I, YOU KNOW, AND I'M NOT SURE THAT WE WANT TO, IT CAN BE PART OF THAT QUESTION, BUT I DON'T THINK WE SHOULD SET THAT EXPECTATION.

THAT'S TOTALLY FAIR IN QUESTION.

WHAT'S YOUR REWRITE SUGGESTION? UM, I DON'T KNOW.

ANOTHER BUSINESS OR COMPLIMENT GRANT SUCH AS GRANT OR, OR, UM, LIKE I, I WANNA SEE IT IN FRONT OF GRANT SO THAT IT, SUCH AS ANOTHER BUSINESS.

UH, IF YOU, IF YOU WANNA, I MEAN WHEN THERE WAS TALKS OF THE THIRD EXIT IN FRONT ROYAL, IT COULD BE INFRASTRUCTURE IMPROVEMENT, COULD BE ANOTHER BUSINESS.

THERE WAS A POINT WHERE THEY WERE DOING THE RAILWAY AND THEY WERE TALKING ABOUT LIKE, UH, ADDING ANOTHER EXIT, WHICH WOULD BRING PEOPLE STRAIGHT INTO FRONT ROYAL FINISH GOING THE OTHER WAY.

GO AHEAD.

WHAT PURPOSE DOES THIS QUESTION SERVE? COULDN'T ANY SORT OF EXTERNAL FORCE POSITIVELY IMPACT YOUR BUSINESS? I SURE.

OR NEGATIVELY DEPENDING.

DON'T GIVE ANY EXAMPLES THEN .

BUT THAT, I MEAN, AGAIN, IS ANYONE GONNA ANSWER THIS QUESTION? NO.

RIGHT? YEAH.

I DIDN'T GET RID OF IT.

I I THINK WE MIGHT BE ABLE TO KILL IT BECAUSE YEAH.

HAVING THE WORD GRANT IN THERE IS LEADING IS LIKE, OH, WELL MAYBE THIS IS SAYING THAT FREEDOM START GRANT, IT'S GONNA HELP BUSINESS.

WELL, AND MAYBE DOWN BELOW THAT NEXT QUESTION CAN KIND OF, YEAH.

THE, THE NEXT QUESTION.

YOU ADD A MAGIC LAMP LIST, YOUR THREE WISHES, RIGHT? ALL NINETEENS CROSSED OUT.

I SAY WE KILLED 19.

GREAT.

KILL.

ALRIGHT, WELL THAT MAY, NOW WE'RE, NOW WE'RE EVEN, 'CAUSE WE HAD ADDED A QUESTION.

MAGIC 20 MINUTES AGAIN.

WOO.

OKAY.

ARE THERE ANY DETERRENTS OR REGRETS YOU HAVE ABOUT THE WAY YOU WENT ABOUT OPENING YOUR BUSINESS? WOULD THERE BE ANY MORE PREPOSITIONS? I'M WONDERING WHAT, WHAT ARE WE FISHING FOR THERE? DID THEY HAVE PERMIT PROBLEMS? UM, NOT GAUGING YOUR CUSTOMER BASE CORRECTLY.

HEY, IT COULD BE ANYTHING.

IT COULD BE LIKE, YOU KNOW WHAT, I DIDN'T HAVE A SOFT OPENING, YOU KNOW? YEAH.

, DID THE PERMIT QUESTION COME UNDER BUREAUCRATIC CHALLENGES OR OBSTACLES? SOMETHING LIKE THAT? MM-HMM.

.

OKAY.

I I, I DIDN'T ALLOW ENOUGH TIME FOR THE BUILD OUT .

YOU KNOW, I MEAN, AGAIN, I MEAN IF WE'RE, IF WE'RE IN THE, IF WE'RE IN THE BUSINESS OF, OF TRYING TO RECRUIT BUSINESS AND THINGS LIKE THAT, I THINK IT'S A GOOD IDEA TO KNOW WHAT STUMBLING BLOCKS PEOPLE HAVE HAD.

SO THE, THE MORE, THE MORE BUSINESS FRIENDLIER, THE MORE BUSINESS EFFICIENT WE ARE IN TERMS OF GETTING, GETTING YOU FROM IDEA TO OPEN, THE BETTER OFF WE ARE.

I MEAN, THE PEOPLE THAT DIDN'T HAVE ANY PROBLEM ARE PROBABLY NOT GONNA, THEY'RE JUST GONNA GO BUY IT.

YEAH.

RIGHT.

BUT THE PEOPLE THAT DID, THEY'RE GONNA SHARE.

THEY'RE GONNA SHARE.

RIGHT.

SO SURE ARE.

YOU DON'T KNOW WHAT YOU'RE GONNA GET UNTIL YOU GET IT.

RIGHT.

YEAH.

AND, AND YOU KNOW, SOME OF THIS WAS BORN OUT OF MY OWN PERSONAL EXPERIENCE BECAUSE, AND, AND MINE WERE POSITIVE, BUT I GOT LUMPED INTO A GROUP THAT WERE SAYING, OH, YOU KNOW, THIS IS WHY YOU CAN'T DO BUSINESS IN I LIKE THE TIPS, I LIKE THE TIPS POINT WHERE I ACTUALLY WROTE A LETTER TO BOTH SAYING THAT I WASN'T PART OF THAT.

RIGHT.

YOU KNOW? YEAH.

I THINK THESE COULD HAVE THE POTENTIAL TO BE A GOOD SPRING BREAK.

I, I REALLY LIKE THAT.

I WOULD LOVE TO HEAR THE

[01:05:01]

OPINIONS OF OTHER BUSINESSES.

SO THAT'S, THAT'S GREAT.

I THINK, I THINK THAT MIGHT SPRING US INTO SOME OTHER THINGS.

MM-HMM? .

ALRIGHT.

ARE YOU FULLY STAFFED? I TEND TO AGREE WITH YOU.

THAT COULD GET MOVED UP TO NUMBER SEVEN, EIGHT, SOMEWHERE IN THAT AREA SINCE WE'RE TALKING ABOUT PART-TIME.

FULL-TIME.

THAT'S A GREAT, YEAH, THAT'S WHEN THEY'RE THINKING ABOUT THEIR EMPLOYEES.

I WOULD RELOCATE THAT TO THAT AREA.

YOU MOVE THIS ONE UP OR THE OTHER ONE'S DOWN? THAT ONE UP 23 UP, UP INTO THE VERY BEGINNING WHERE WE ASKED ABOUT HOW MANY PART-TIME DO YOU HAVE, MAKE MAKE IT FULL-TIME YOU HAVE.

SO MAKE IT REQUIRED.

YEAH, YEAH, YEAH.

ARE YOU FULLY STAFFED? PART OF THE FIRST THING? DO YOU WANT ME TO ADD A MAYBE? NO.

DO PE DO PEOPLE NEED INDECISION? TO ME THIS IS BLACK AND WHITE, BUT IT IS BLACK AND WHITE.

BUT MY BUSINESS IS SOPA BRANCH ONLY TO ME.

OKAY.

NOW, AND WE'LL JUST RE WE WILL REWORD THIS TO, DO YOU HAVE THE RESOURCES TO DEVELOP YOUR EMPLOYEES AS OPPOSED TO THOSE, SINCE WE'RE NOT REFERRING TO THE PREVIOUS QUESTION.

MM-HMM.

.

UM, ANY SPECIFIC RESOURCES YOU WISH YOU HAD? UH, WHERE ARE YOU RECRUITING YOUR EMPLOYEES FROM? I THINK THAT'S A REALLY GOOD QUESTION.

WHAT OPTIONS DO YOU WISH EXISTED TO FIND QUALIFIED STAFF? I THINK THAT'S FINE.

ANY OTHER THOUGHTS ON WORKFORCE QUESTIONS MIGHT BE ABLE TO COMBINE 24 AND 26 OR, WELL, WITH THE OPEN-ENDED PART, ANY SPECIFIC RESOURCES YOU WISH YOU HAD AND ALSO OKAY.

OPTIONS YOU WISH YOU COULD THAT'S FAIR.

THAT'S TOTALLY FAIR.

SO YEAH, I COULD, UM, I COULD TAKE THAT RESOURCE QUESTION AND KIND OF TWEAK IT TO BE ABLE TO MATCH THE QUALIFIED STAFF PIECE.

YEAH.

ANY OBJECTIONS TO THAT? I THINK THAT'S A GREAT, NO.

OKAY.

SURE.

WE MAKE IT MORE ATTRACTIVE.

IT WILL BE.

YES SIR.

WE LOCAL INFRASTRUCTURE, THE UTILITIES QUESTION.

WHAT IMPROVEMENTS DO YOU NEED TO THE LOCAL INFRASTRUCTURE TO OPERATE YOUR BUSINESS MORE EFFICIENTLY? UTILITIES.

THE OTHER BUSINESSES THING SCRAPES ME A LITTLE.

'CAUSE I FEEL LIKE THAT'S A WEIRD PLACE FOR IT, BUT COMPLIMENTARY BUSINESSES MAYBE TO HELP THEM FOCUS A LITTLE BIT MORE.

WHAT IF YOU GOT RID OF, I MEAN, I KNOW IT MEANS THE SAME, BUT YOU NEED THE FRONT ROYAL INFRASTRUCTURE TO OPERATE YOUR BUSINESS MORE INSTEAD OF JUST, I GUESS LOCAL IS OPENED UP TO OTHER TYPES OF VENUES, OTHER TYPES OF AVENUES.

BUT BECAUSE YOU'RE SAYING OTHER BUSINESSES, I MEAN, WE MIGHT FIND OUT THAT SOMEBODY DOESN'T HAVE HIGH SPEED INTERNET SOMEHOW.

UM, I THINK IT'S A GOOD OPEN-ENDED QUESTION.

BUT YOU COULD ALSO PUT ON THE, YOU KNOW, THE, THE THING YOU BROUGHT UP ABOUT THE BOTTLENECK COMING INTO TOWN.

YOU KNOW, I MEAN IF, IF YOU EXPERIENCE THAT, HOW LIKELY ARE YOU TO TURN WHEN YOU, WHEN YOU GET INTO TOWN, IF YOU'RE LIKE, OH WAIT, I LIKE, AND THEN YOU'RE LIKE, NO, NEVERMIND.

WE'RE NOT GETTING OUT LINE OR THE P WORD PARKING.

WELL WE ASKED ABOUT IT DOWN BELOW TOO.

DO YOU CURRENTLY HAVE ANY ISSUES WITH ACCESSIBILITY TO YOUR BUSINESS LOCATION? YEAH.

THERE'S YOUR TRANSPORTATION.

I REMEMBER WHEN YOU CAME IN TOM, BUT SHE, SHE INTENTIONALLY DIDN'T PLANT THE SEED OF PARKING 'CAUSE SHE DIDN'T WANNA BE LEADING ABOUT PARKING ALL ON THEIR OWN.

UM, NOW, YOU KNOW, IT'S FUNNY WORDS ARE FUNNY BECAUSE I READ 28 AS ALMOST LIKE A CUSTOMER ACCESS TO MY BUSINESS, NOT NECESSARILY LOGISTICAL ACCESS FOR A TRUCK OR A TRAILER.

SO IS THERE ANYTHING I NEED TO ADD TO EITHER OF THOSE QUESTIONS TO MAKE SURE WE GET TO THE MEAT OF THAT ONE DELIVERY? BECAUSE LIKE MY BETTER HALF DRIVES THE TRUCK, SO HE WOULD THINK, CAN I GET MY 28 FOOT BOX TRUCK IN AND OUT OF WHERE YOU ARE? EXAMPLE? BUT I DON'T THINK THAT WAY.

DELIVERY.

ACCESS DELIVERY.

OKAY.

YEAH.

EXAMPLE FOR DELIVERY ACCESS.

YEP.

EVEN LIGHTING.

POOR LIGHTING AT NIGHT.

PEOPLE ARE A LITTLE HESITANT TO GO DOWN THAT ALLEY.

WE HAVE A DARK ALLEY IN FRONT ROW.

I'VE GONE DOWN IT A COUPLE TIMES.

IT CAN BE SUSPECT SOMETIMES.

NOT AS BAD AS IT USED TO BE, BUT OKAY.

AND THAT'S YOUR LIGHTING QUESTION.

YOUR LIGHTING EXAMPLE, IS THAT 27 OR 28? I THINK IT'S 28.

AND I MIGHT, YOU MIGHT CALL IT SECURITY.

DO THEY FEEL SECURE? OKAY.

WHERE THEY'RE ACCESSING SEEMS TO BE ON EVERYBODY'S MIND.

BRINGS UP ANOTHER HOLE.

OH YEAH.

WE DON'T .

BUT, BUT INTERESTING.

OKAY.

UM, WOULD FLEXIBLE WORKSPACE SERVE YOUR BUSINESS? DO YOU HAVE A NEED FOR WAREHOUSING OR STORAGE SPACE? DOES THIS ONE NEED A MAYBE? YEAH.

OH, ARE WITH IT THEN? MM-HMM.

GO ME.

I DON'T NEED THAT.

WHAT DO WE WITH THE FLEXIBLE WORKSPACE, WHAT ARE WE DESCRIBING

[01:10:01]

THERE? LIKE A COMMUNAL, UH, STORAGE SPACE.

I'LL USE A PERFECT EXAMPLE CONFUSED BY THAT QUESTION.

I'LL GIVE YOU A PERFECT EXAMPLE.

I GET IT ABOUT ONCE A MONTH.

UM, THE EXAMPLE I HAVE FROM LAST WEEK, TOM, SOMEBODY TOLD ME TO CALL YOU.

YOU HAVE OFFICES IN YOUR BUILDING.

WE'RE BUILDING A NEW HOUSE.

WE'RE SELLING OUR OLD HOUSE.

I WORK OUT IN MY HOUSE, BUT I WON'T HAVE AN OFFICE FOR ABOUT A MONTH, A YEAR.

DO YOU HAVE SOME SPACE THAT I COULD RENT MONTH TO MONTH? AND THE MY ANSWER WAS NO, BUT I SAID I WILL KEEP AN EYE OUT.

SO HE NEEDED JUST TEMPORARY SPACE SOMEWHERE.

FLEX SPACE, FLEXIBLE SPACE.

OKAY.

YOU COULD JUST, JUST A CUBICLE WITH, AND BELIEVE IT OR NOT, BECAUSE I HAVE MULTIPLE OFFICES IN MY BUILDING, I GET THAT CALL QUITE OFTEN RIGHT NOW IF I HAD TWO EMPTY OFFICES, I COULD RENT BOTH OF THEM.

I WAS CONFUSED WITH THE DIFFERENTIATING THAT ONE FROM THE WAREHOUSING AND STORAGE SPACE.

BUT THAT MAKES A LITTLE MORE SENSE.

WAREHOUSING DOESN'T HAVE TO HAVE BATHROOM ACCESS, DOESN'T HAVE TO HAVE SOMETIMES DOESN'T HAVE TO HAVE HEAT OR AIR.

THERE'S SO YOU'RE USING IT FOR STORAGE, THAT KIND OF THING? YEAH.

OKAY.

I DON'T KNOW IF THAT HELPED, BUT I LISA, PROVIDE YOU WITH AN ANSWER.

THAT MAKES MORE SENSE.

CONTENT.

ALRIGHT.

CAN Y'ALL HELP ME REWARD 31 PLEASE.

IT HURTS MY BRAIN.

I WOULD DO YOU VOLUNTEER FOR ANY OTHER ORGANIZATIONS OR FOR ANY LOCAL ORGANIZATIONS? AND JUST LEAVE IT OPEN.

DO YOU HAVE A QUESTION? WHAT'S THE HURTFUL PART? I DON'T KNOW.

DO YOU HAVE ANY COMMUNITY ENGAGEMENT BUMPS? ME.

THEY MAY BE A MEMBER OF THE ELK LODGE MO LODGE.

I'M A BIG FAN.

OPTIMIST BUG.

DON'T BE TWISTED, BUT ORAN.

UM, AND I DON'T, AND I DON'T WANNA BOX IT IN.

DO YOU PARTICIPATE OR VOLUNTEER ANYWHERE IN THE COMMUNITY? I LIKE THAT.

YEAH.

HILLARY, GOOD JOB.

FEELING IT.

TAG SAVED US.

GET HER A SEAT NOW.

WE KNOW.

ALREADY GOT ONE.

SHE'S YOUR SECRETARY.

SHE SAYS SHE'S ON THE STAFF.

THE STAFF SIDE OF THE ROAD.

THAT COULD BE SPORTS, THAT COULD BE CIVIC, THAT COULD BE CHURCH.

MM-HMM.

.

THAT'S AWESOME.

THAT WAS GOOD.

NAILED IT.

YOU NEED A PLACE FOR KIDS TO DO THE CAR WASH FUNDRAISERS ON SATURDAY MORNING.

BECAUSE IF I EVER GET SOMEBODY ON THAT RESTAURANT BED.

ALL RIGHT.

AND THEN WE OF COURSE OPEN ENDED.

TELL US MORE.

ALL RIGHT.

OUR SLIDERS.

MM-HMM.

NOT THE DELICIOUS KIND, BUT STILL THE SLIDERS.

.

SO HOW MUCH OF YOUR FREE TIME DO YOU SPEND IN FRONT ROYAL? UM, WE CHANGED, WE ADDED THE WORD ACTIVITY.

WE DID, WE WERE, WE DID ADD IT TO ACTIVITY.

IT'S ON THIS LIST HERE SOMEWHERE.

UM, YES.

HOW MUCH OF YOUR FREE TIME ACTIVITIES DO YOU SPEND IN FRONT ROYAL.

OKAY.

UH, HOW MUCH OF YOUR SHOPPING DO YOU DO IN FRONT ROYAL? HOW MUCH OF YOUR DINING OUT DO YOU DO IN FRONT ROYAL? UM, I WILL ADMIT I ADDED THOSE QUESTIONS BECAUSE I FELT LIKE Y'ALL MIGHT WANNA KNOW THEM IS 33.

AND I MEAN, I'M SORRY GUYS.

WHAT KIND OF SHOPPING ARE YOU REFERRING TO? YEAH, BECAUSE GROCERY'S GONNA GET AN ANSWER FROM EVERYBODY.

BUT ARE THEY SHOPPING FOR OTHER THINGS? I MEAN, GROCERY TO ME, 90% OF THE PEOPLE ARE GONNA GET THEIR GROCERIES HERE IN OUR TOWN.

SO THEY'RE GONNA SAY YES.

AND THAT'S NOT TELLING ME MUCH.

RETAIL SHOPPING, PERSONAL SHOPPING.

RETAIL SHOPPING.

HOW MUCH OF A RETAIL SHOPPING? I DO YOU, IS THAT TOO SPECIFIC GUYS? NO, I DON'T THINK SO.

DEPENDS ON HOW YOU DEFINE RETAIL THOUGH.

I'LL LET THEM DEFINE IT.

I DON'T, YEAH, I DON'T THINK THEY'RE GOING TO THINK RETAIL IS GROCERY, BUT YEAH, I AGREE WITH THAT.

OKAY.

HOW MUCH OF YOU'RE DINING OUT DO YOU DO IN FRONT ROYAL? I ALL OF IT.

OKAY.

AND THEN OF COURSE WE REWORKED 35.

UM, WHAT ARE YOUR FAVORITE LEISURE ACTIVITIES TO DO IN FRONT? ROYAL? MM-HMM.

.

AND THEN WE'RE ADDING, UM, DO YOU SOMETHING TO THE EFFECT OF DO YOU LEAVE FOR ANY LEISURE ACTIVITIES? IF SO, WHAT? MM-HMM.

.

AND THEN THE LAST SECTION, WHILE BEING REASONABLE IN YOUR THINKING, WHAT BUSINESSES SHOULD WE HAVE? SHOULD WE ADD IN FRONT ROW? NOT SHOULD HAVE.

AM I OPENING THE DOOR TO TELL TO PEOPLE TELLING US WHAT THEY DON'T WANT HERE? THAT'S ALREADY HERE WITH HAVE, WASN'T THERE A GAP QUESTION ALREADY SOMEWHERE ELSE? IT'S DOWN.

IT'S, UH, NO, THERE.

YEAH.

37 WE SCRATCHED.

CORRECT.

36 AND 37 WERE COMBINING.

YES.

I LIKE 36.

IT GETS TO THE POINT.

IT IS EASILY ANSWERABLE.

THOSE DINER CONVERSATIONS YOU

[01:15:01]

ALL NEED TO FOCUS ON GETTING A RIGHT.

YEAH.

THANK YOU.

ALL OF THOSE.

MM-HMM.

.

SO Y'ALL ARE GONNA WAVE YOUR MAGIC WAND AND MAKE ALL THESE THINGS APPEAR RIGHT? OF COURSE, YES.

THAT'S WHAT THE LAMP'S FOR, RIGHT? DINER CONVERSATION.

OH, I LOVE DINER CONVERSATION.

ALL RIGHT.

PLEASE PROVIDE, I LEARNED MORE THE FRONT ROW A DINER THAN ANY OTHER PLACE AROUND IDEAS.

WHAT'S GOOD ONE TOO? OH BOY.

I'M GONNA USE, PLEASE PROVIDE SOME IDEAS YOU BELIEVE COULD SPUR GROWTH IN THE TOWN AND ITS BUSINESS COMMUNITY.

UM, IT COULD BE GOOD.

IT COULD, AND THE CHARACTERS, UH, INFORMATION, YOU KNOW, WE, WE GET, WE HAVE TO ASK ALL THE QUESTIONS TO RECEIVE ALL THE ANSWERS WHETHER WE LACK THEM OR NOT.

UM, PLEASE SHARE ANY IDEAS YOU THINK COULD HELP GROW OUR LOCAL ECONOMY.

YES.

I RECOGNIZE IT'S KIND OF A RESTATEMENT OF 38, BUT I I THINK IT'S VALID.

UM, AND THEN ANY FINAL THOUGHTS THANKING THEM FOR THEIR PARTICIPATION AND THE, THE FINAL PAGE WHEN THEY SUBMIT.

WE'LL ALSO HAVE A THANK YOU AND ANY SORT OF ACTION STEP YOU WANNA GIVE 'EM.

SO THINK ABOUT THAT TOO.

ARE WE STILL AT 40 OR ARE WE AT 39 NOW? I BELIEVE WE'RE AT 39.

OH.

I'M THINKING WILL THIS SURVEY ALLOW YOU TO DO, ADD ANY OTHER THOUGHTS FOR WHATEVER WE HAVEN'T COVERED? PLEASE ADD ANY THOUGHTS HERE? IT MIGHT BE WHERE THEY WOULD ADD THE INFORMATION ABOUT THE BUSINESS.

UM, JUST MM-HMM.

, WHATEVER'S ON THEIR BRAIN THAT THEY FELT LIKE WE DIDN'T ADDRESS.

IS THERE A, A BOX THAT THEY COULD, I DON'T KNOW.

I'M ASKING OUT LOUD.

WHAT DO YOU THINK ISN'T NEED THAT ONE? WHAT'S WRONG WITH 40? ISN'T THAT THE SAME THING? PLEASE SHARE ANY FINAL THOUGHTS YOU'D LIKE FOR THIS DEVELOPMENT BOARD OF, I THOUGHT WE WERE GONNA TRY TO ENCOURAGE 'EM TO TALK ABOUT THEIR OTHER BUSINESS.

OH, OKAY.

UM, BUT NOT, WE DON'T HAVE TO JUST LEAVE IT.

WE'RE DOING THAT AT THE TOP.

THEY CAN PUT IT AT 40.

WE, WE COULD JUST INCLUDE THAT AS PART OF THE STATEMENT FOR 40.

OKAY.

I THINK YOU SHOULD.

YEAH.

BECAUSE OTHERWISE I, WELL, I DON'T KNOW.

I DON'T MY TWO BUSINESSES WILL ONLY OVER, THERE'S 10 QUESTIONS THAT MY TWO BUSINESSES WILL NOT HAVE ANY, WILL NOT HAVE THE CORRECT ANSWER TO.

ALL THE REST WOULD BE ALL THE REST WOULD BE REDUNDANT.

RIGHT? BECAUSE ONE'S A WORD OF MOUTH COMPLETELY.

OKAY.

THE OTHER IS INTERNET ALMOST ENTIRELY.

SO I'M GONNA ANSWER QUITE A FEW QUESTIONS DIFFERENTLY.

AND I THINK ABOUT OTHER PEOPLE THAT I KNOW, EVEN THE PERSON THAT HAS FOUR BUSINESSES AND SOME OF THOSE QUESTIONS ARE GONNA BE ANSWERED DIFFERENTLY.

SO AS LONG AS WE GOT A PLACE TO DO IT, THAT WOULD BE AWESOME.

AND I'M OKAY WITH THEM FILLING OUT ANOTHER SURVEY.

I JUST DON'T THINK THEY'RE GONNA WANT, I DON'T THINK THEY WILL EITHER.

THAT'S WHY I WAS INVITING THEM.

YES.

BUT YOU, WE CAN HAVE THE, WHEN WE SAY DONE AND SUBMIT OR WHATEVER.

MM-HMM.

IS THE, SO YOU SAID THERE WAS A MESSAGE WE COULD PUT THERE.

WE CAN MAKE THAT MESSAGE SAY ANYTHING WE WANT.

THERE YOU GO.

SO THAT MESSAGE COULD SAY, IF YOU HAVE ANOTHER BUSINESS, IF IF YOU WOULD LIKE TO TAKE THE SURVEY, FILL OUT THE SURVEY ON BEHALF OF THE DIFFERENT BUSINESS, YOU'RE WELCOME TO DO SO.

OKAY.

UM, YOU'RE ALSO WELCOME TO SEND US ANY ADDITIONAL THOUGHTS THAT YOU GOOD JOB PUTTING THIS ALL TOGETHER BY THE WAY.

GOOD.

THANK YOU.

ALL RIGHT.

ANY OTHER FINAL THOUGHTS? I'LL GET THESE EDITS DONE.

THANK YOU.

TOMORROW, TODAY.

ARE WE ALL, DO YOU WANT TO MOVE FORWARD ON PUTTING IT OUT THERE WITH THE EDITS OR DO YOU WANNA WAIT AND SEE THE FINAL, SEE THE FINAL? I THINK YOU SHOULD SEE THE FINAL.

OKAY.

I WANNA MAKE SURE I DIDN'T MISS ANYTHING.

UM, AND I THINK TOO, SOME OF THIS BROUGHT THIS IDEA, BUT WE ALSO HAVE TO ADDRESS THE, THE COMMUNITY THAT WE'LL BE RECEIVING.

AND AGAIN, SO, UM, IF I WERE TO SPLIT HAIRS, I COULD SAY, ALRIGHT, I, I I OWN A RESTAURANT, BUT THEN I ALSO LEASE AN APARTMENT IN ANOTHER BUILDING THAT'S A BUSINESS.

MM-HMM.

YOU HAVE A SEPARATE BUSINESS LICENSE FOR, WELL ARE WE SENDING THIS TO ALL THE BUSINESS LICENSES? WE DON'T HAVE THE ACCESS TO THAT.

WE, I THOUGHT THAT WAS OUR, WE WE HAVE THE ACCESS TO THE ADDRESSES IN THE BUSINESSES.

YEAH.

SO I'VE ALREADY SPOKEN WITH THE CHAMBER OF COMMERCE DIRECTOR ABOUT HELPING US WITH DISTRIBUTION ON THIS.

THEY'RE HAPPY TO DO SO.

UM, I ALSO THINK THAT WE ARE ABLE TO CONNECT WITH THE ONES THAT WE KNOW PERSONALLY AND DIRECTLY.

UM, WE'LL PLACE IT ON THE FRIDA WEBPAGE THAT'S ON THE TOWN'S WEBSITE UNTIL YOU ALL HAVE YOUR OWN WEBSITE.

THAT'S WHERE YOUR INFORMATION LIVES.

AND THEN WE WILL CREATE A QR CODE ON A BUSINESS CARD THAT YOU'LL BE ABLE TO HAND OUT AS WELL.

UM, IT'S MY PERSONAL OPINION THAT YOU CAST A WIDE NET SO THAT WE CAN GET AS WE CAN CULTIVATE AS MUCH RESPONSE AND CANDIDLY BUZZ ABOUT WHAT YOU'RE TRYING TO DO AS POSSIBLE.

SO I DON'T THINK WE DIFFERENTIATE BETWEEN, YOU KNOW, FOLKS WHO HAVE, LIKE I'M A BUSINESS OWNER.

I MEAN MY, I'M I

[01:20:01]

I DO MARKETING FOR FOLKS.

UM, SO MY BUSINESS, MY ANSWERS WOULD BE DIFFERENT TO, TO THIS FOR SURE.

BUT I, I DON'T THINK THAT THAT'S NECESSARILY IRRELEVANT OR, YOU KNOW, LESS HELPFUL TO FRANK'S SUCCESS ANSWERING THESE QUESTIONS.

SO I I THINK YOU SEND IT TO AS MANY AS YOU, I MEAN I THINK THIS THAT'S REPRESENTS EVERYBODY.

I THINK, I THINK THIS BOARD REPRESENTS RIGHT.

EVERYBODY, NOT JUST, YOU KNOW, THE KEY IS PEOPLE HAVE SEEN SURVEYS BEFORE.

THERE'S BEEN SEVERAL DOWNTOWN BOARDS, THERE'S BEEN ADVISORY BOARDS.

THERE'S, THE KEY IS GETTING, WE REALLY WANT THIS INFORMATION.

THE KEY IS ENCOURAGING FOLKS, YOU KNOW, PLEASE TAKE THE TIME.

KNOW YOU'VE SENT, FILLED OUT SURVEY, BUT PLEASE FILL THIS ONE OUT 'CAUSE WE'RE REALLY GONNA ANALYZE IT.

WE'RE GONNA REALLY LOOK AT IT, WE'RE GONNA REALLY USE IT FOR DIRECTION.

SO WHAT YOU'RE DRIVING AT IS THE WHY.

YEAH.

SO WHAT IS YOUR, WHY ASK YOU THE PLEA TUBE.

TAKE A FEW MOMENTS AND FILL THIS OUT.

WHY SHOULD I BOTHER? I MEAN, WE NEED TO ALL HAVE A POCKET FULL OF THESE BUSINESS CARDS WITH THE QR CODES ON IT.

SO ANYTIME WE ENCOUNTER SOMEBODY, WE HAND THEM AND, AND HONESTLY THAT IS GONNA GET MORE TRACTION THAN ANYTHING ELSE WE DO, IN MY OPINION.

AND WE ALL COME FROM DIFFERENT BACKGROUNDS.

IT'S A PERSONAL ASK.

SO WE ALL HAVE OUR HOT BUTTON QUESTIONS.

UM, WE'RE EACH GONNA HAVE OUR FIVE TO 10 HOT BUTTON QUESTIONS.

I MEAN, THEY'RE ALL, A LOT OF 'EM ARE, YOU KNOW.

MM-HMM.

.

BUT THE COOL THING IS WE'RE WE'RE GONNA TAKE INTEREST DOWN THE ROAD OF WHAT INTERESTED US AND THAT'S GONNA DRIVE US TO USE THOSE ANSWERS FOR FOLKS.

AND, UH, SO HOPEFULLY AWESOME.

A GOOD REPRESENTATION.

ALSO THINK THIS IS A PHASED APPROACH.

I THINK PHASE ONE IS SENDING THIS OUT DIGITALLY, VIRTUALLY.

AND THEN I THINK PHASE TWO IS HAVING SOME IN-PERSON CONVERSATIONS.

I KNOW JOE HAS BROUGHT IT UP BEFORE.

UM, I THINK THAT THAT WILL BE HELPFUL TOO, ESPECIALLY FOR THE FOLKS WHO AREN'T WILLING TO DO YOUR SURVEY, BUT THEY'RE WILLING TO COME TELL YOU THEIR OPINION.

UM, I THINK YOU'LL REACH A DIFFERENT STRATA.

SO I, I THINK YOU PUT THIS OUT THERE, PUT THE POLE IN THE FIELD AND, AND SEE KIND OF HOW IT ATTRACTS AND THEN GO FROM THERE.

THAT'S MY OPINION.

QUESTION.

UH, AND TWO GOING, GOING.

SO IS SURVEYMONKEY ARE AND UH, MAILCHIMP, ARE THEY SIMILAR COMPANIES OR ARE THEY JUST, I DUNNO ARE TIED TOGETHER? THE REASON I'M ASKING IS BECAUSE IF SOMEBODY, IF AT THE END OF THIS OR THE BEGINNING OF THIS, DO YOU WANT, YOU KNOW, WOULD YOU LIKE TO LOOK AT THE RESULTS OF, YOU KNOW, OR SEE WHAT, WHAT KIND OF, YOU KNOW, YOU WANNA PUBLISH SOME OUTPUTS? YEAH.

SO THAT THEY'RE, YOU KNOW, AGAIN, I THINK, I THINK PART OF THE OUTREACH IS, IS SO THAT WE'RE, WE'RE GETTING OTHER PEOPLE INVOLVED AND SO WE'RE NOT ISOLATING OURSELVES TO JUST THIS ROOM.

AND, AND SO I REALLY LIKE THAT.

MM-HMM.

, YOU KNOW, YOU'RE GETTING ENGAGEMENT, YOU KNOW, AND YOU'RE GETTING PEOPLE, UM, KIND OF INVOLVED.

SO WE ARE, WE'RE NOT JUST THE NAME IN THE PAPER THAT THEY'RE, YOU KNOW, THEY'RE THINKING WE'RE RUNNING AWAY WITH, THEY STAND TO GET A LOT OF INFORMATION FROM THE SURVEY AS WELL FROM OTHER BUSINESSES.

SO IT WOULDN'T JUST BE US HOARDING THE INFORMATION.

IT'D BE O OTHER BUSINESSES THAT ALSO FILL OUT THE SURVEY.

NOT REALLY LIKE GETTING THE INFORMATION AS WELL.

I LIKE THAT AT SOME POINT WE HAVE TO HAVE A CLOSING DATE FOR THAT.

RIGHT.

SO I MEAN IT COULD, IT COULD EVOLVE, SAY THESE ARE THE RESULTS OUT OF THIS DATE, SO WE WON'T APPROVE THIS.

WILL WE APPROVE THIS? WILL WE REVIEW THIS IN A WORK SESSION OR THE NEXT REGULAR MEETING? PROBABLY THE NEXT REGULAR MEETING.

CORRECT.

SO TWO WEEKS.

RIGHT.

DOES THIS NEED TO BE QUOTE UNQUOTE APPROVED? NO.

OKAY.

WE JUST NEED TO SEE THE FINAL VERDICT.

IS THIS SOMETHING THAT I CAN PDF THE QUESTIONS TO YOU SO YOU CAN LOOK AT THEM? OH YES.

YEAH.

THANK.

AND THEN WE SHARE THAT VIA EMAIL AND KEEP THE BALL ROLLING.

AND THEN HOW QUICKLY, ONCE YOU'RE FEELING GOOD ABOUT THINGS, WOULD THIS GET ROLLED OUT? AS SOON AS YOU GUYS SAY YOU'RE GOOD WITH THE QUESTIONS PUBLISH.

I MEAN, TECHNICALLY THE SURVEY'S PUBLISHED NOW IT'S PRIVATE UNLESS YOU'RE LINK UM, I'M STILL HAVING THOSE VIEWING PROBLEMS THAT WE HAVE TO DISCUSS THERE.

LONG UNTIL YOU, WE MAY BE STUCK.

OKAY.

I'M SORRY.

LONG UNTIL YOU GET, I KNOW WAY TO FIGURE IT OUT.

OKAY.

WE CAN DO THAT FAIRLY QUICKLY.

YES, JEFF, I, I WAS THINKING IF WE COULD KIND OF SAY IN TWO WEEKS READY TO SHOOT THIS OUT MID-APRIL, YOU KNOW, SO THAT GIVES THE BOARD A LITTLE BIT MORE TIME.

YEAH.

TAX TIME .

UM, BUT YEAH, I, I AGREE.

I THINK THE SOONER THE BETTER, BUT I THINK WE NEED TO BE PREPARED BEFORE WE RELEASE IT SO THAT WE CAN CREATE THAT NARRATIVE THAT WE WANT TO CREATE.

AGREED.

BECAUSE I GIVES US TIME TO STICK A PRESS RELEASE OUT THERE IN THE WORLD AND THAT SORT OF THING.

GREAT.

WE'LL USE FOUND SOCIAL MEDIA TO SHARE THE SURVEY AS WELL.

YEAH.

UM, THAT'S ECOSYSTEM.

AND AS FAR AS GETTING THE BUSINESS CARDS PRINTED, THAT'S QUICK.

SO WE CAN CERTAINLY HAVE THAT DONE IN THAT TIMEFRAME.

GOOD JOB.

GREAT JOB GUYS.

OKAY.

I THINK.

NO,

[01:25:01]

THIS WAS GREAT.

I, YEAH.

WAS, WAS, YEAH.

THANK YOU.

SEE IT.

THANK YOU EVERYBODY.

WELL SURE.

ALRIGHT, SO WE'RE RUNNING KIND OF LONG HERE SO YEAH, LET'S, UH, LET'S UH, TALK ABOUT, UH, OLD BUSINESS RIDGE TECH CENTER TOUR.

ALRIGHT.

I DON'T HAVE A CONFIRMED DATE FOR BLUE RIDGE TECH CENTER.

YES, I KNOW.

I SAID THAT WOULD BE THE EASIEST ONE, BUT IT TURNS OUT WHEN YOU TRY TO TALK TO 'EM THE WEEK BEFORE SPRING BREAK, YOU BELIEVE THEY'RE ACTUALLY BUSY.

UM, SO I'LL GET BACK WITH YOU ON THAT.

LAUREL RIDGE IS CONFIRMED FOR THE 18TH.

I SENT OUT THAT CALENDAR INVITE, UM, THE 18TH OF APRIL.

THAT'S CORRECT.

RIGHT? YES.

YES.

OKAY, THANK YOU.

UM, SO WE'RE SQUARED AWAY ON THAT.

UH, WE'LL, WE'LL MEET AT THE BUILDING THE PROFESSIONAL SERVICES, THE SHINY NEW BUILDING AT L-C-L-R-C-C.

AND DID EVERYBODY GET AN IMITATION OR A SLOT ON THE AFTERNOON TOUR? THAT'S A JAIL QUESTION.

I'VE GOTTEN FIVE OUT OF THE SEVEN, SO I THINK WE'RE GOOD.

OKAY.

I'LL BE AT ONE OF 'EM.

DOES EVERYONE HAVE A SPOT? YOU AND I ARE TOGETHER FROM THAT ONE.

YEAH, I HAVE TO.

YEAH.

OH, WE GOTTA SPLIT THIS UP.

.

YEAH, TOO MUCH THEN.

ALRIGHT, ANYTHING ELSE ANYBODY HAS JOE, JUST ONE THING.

UH, OPEN DISCUSSION.

JUST WANTED TO LET YOU KNOW THAT TOWN COUNCIL, UH, COMPLETED THEIR RETREAT IN FEBRUARY, LATE FEBRUARY.

UH, AND WHAT I WANTED TO LET THE BOARD KNOW AS ONE OF THEIR MAIN GOALS IS TO PROVIDE A REVENUE STREAM FOR .

UM, SO THERE'LL BE MORE TO COME, BUT THAT IS AN OVERREACHING GOAL, WHICH I'M VERY, UM, HAPPY ABOUT.

UH, AND SO WE WILL, UH, HOPEFULLY I'LL HAVE SOME MORE INFORMATION IN HOPEFULLY 30 TO 60 DAYS.

AWESOME.

ALRIGHT.

UH, HAVE A MOTION TO ADJOURN.

SECOND MOTION FOR ADUR.

SECOND.

I SECOND.

A SECOND.

I SECOND.

ADJOURN FIRST.

NICK SECOND.

UH, ALL IN FAVOR SIGN SAYING AYE.

AYE.

THANK YOU EVERYBODY.

GOOD MEETING.

MM-HMM.

.